CHAGEE @ Bukit Mertajam Icon City — Restaurant in Penang

We came here for a quick takeaway but it seemed like it took around 20 minutes for our order to be ready even with only around 8 customers here so I can’t imagine how things will fare during a very busy hour. Fortunately, service was pleasant during our visit and the place has a lovely environment.

If you are not a big fan of tea then don’t give this place a try as you won’t enjoy it as much. We ordered 3 beverages (including the royale fruit tea) and it was just alright honestly.

The price for the beverages aren’t exactly cheap. Also, the ratio quantity of the drinks to the cup size did not sit well with me. The ‘Royale Fruit Tea’ has a lot of fruits in it hence not a lot to drink while their large white cups are only an illusion (hollow at the bottom half of the cup). Even if the price is justified for the beverage quantity we are getting, I would rather have a small cup that is entirely full than a large cup that is only half full.

Overall, I see this as a place I will come once in a while than on a daily basis but to...

Waiting time: The order in queue doesnt seems long during my order time, but I waited for 30 minutes to get my drinks. Almost half of my waiting time, I saw a cup with watermelon were waiting beside the basin, and yes, I was mine. Been here for few times and it is always a very long waited order. There are quite numbers of staff but I am not sure some looks busy around and only 1 or 2 is focusing on the orders. If you are rushing, please avoid...

I am a person who has never drank chagee. On the 19th, I wanted to order two cups of pure tea to try, but I found that the attitude of the cashier who named kelven was not very friendly. I asked him to recommend what kind of tea is the best seller, but his attitude really disappoints me. It is very exaggerated and helpless. I just want you to introduce it. Is this necessary? If still have this attitude in the future, I would...