Definitely the name says it's for Chicken base dish Lovers . . During this Pandemic, body temperature scanning and registration through MySejahtera is a must. The staff will definitely request diners to show them that diners had completed the 2nd dose of vaccination. . Friendly warm inviting smiles greet diners at the ordering counter. Lots of choises via well portrayed menu to choose from catering diner's tastebuds. Price are reasonable and affordable. . The greatest thing of Texas Chicken that I would say, beats all other chicken based outlets is the size of the chicken. . Here, my eating one piece of fried chicken is just like gaving 2 piece of chicken from other brand chicken based outlet. That's a 2 thumbs up. . I notice too that there is a drive through here, that eases guests who not to wish to dine-in. . Overall, Texas Chicken outlets are very well maintained in terms of cleanliness, ambiance and services. . I totally recommend to all friends and families to dine/take away Texas Chicken as the amount paid is well worth...
Read moreFood is dry and cold. Not much flavor too. At least KFC original got flavor and more salt, Texas original needs sauce if you want it to taste good. Chicken size and portion also damn small, KFC is noticeably bigger but it's too unhealthy also cause a lot more oil and salt.
Service was not great either, waited 10 mins before they asked what I wanted. Turns out my food has been sitting there for damn long already. About 4 to 5 riders waiting inside for the food also and it's not even peak period.
Staff either too tired or just couldn't give a fk that all the riders there waiting. Couldn't be bothered to layan customers also so maybe they're tired cause it was at night. Not going to speculate why, all I know and observed was that they were just moving slow, only 1 staff working and preparing the orders and the others just checking the orders, looking busy but essentially not really doing anything.
Never coming back, even if I'm damn hungry, would rather fast than spend money to get cold,...
Read moreHi dear chikentaxes I want to file a complaint Yesterday around 1AM I come to Texas SUNWAY MENTARI very disappointed because I went to the counter to order food then the staff named Murni who was in charge of the cashier said go order at the kiosk and I said I want to buy with cash because I don't have a card or QR. Murni said I can't buy with cash because the system is a problem and the manager is not there to pay cash, only cards or QR can be used. It's not a problem with the system if you use cards or QR. with a face that doesn't suit me with a very bad tone I'm a customer , Before I left Texas, I saw a man in a black t-shirt. I could feel he was the manager. I went to meet him and had a slow talk with the hope that I could pay in cash.. again, I was surprised. The manager was even more rude than the pure staff, manajer say don't have a card cannot buy any food in texas suwnay mentari it's very extreme ! Please take action for your customer service...
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