Overall Rating: 3 out of 5 stars
Pros:
The chicken is crispy and juicy, with a good flavor.
The honey-butter biscuits are delicious.
The service is friendly and efficient.
The restaurant is clean and well-maintained.
Cons:
The prices are a bit high.
The portions are on the small side.
The restaurant can get crowded, especially during peak hours.
**Overall, Texas Chicken at Jaya Shopping Centre is a decent fast food option. The chicken is good, the service is friendly, and the restaurant is clean. However, the prices are a bit high and the portions are on the small side. If you're looking for a quick and affordable meal, there are better options available. But if you're craving some good fried chicken, Texas Chicken is a solid choice.
Here are some additional thoughts:
I would recommend the 3-piece chicken combo with a honey-butter biscuit and a large drink. It's a good amount of food for the price.
If you're looking for something different, try the chicken tenders or the chicken sandwiches. They're also good.
If you're on a budget, you can save money by ordering off the value menu.
The restaurant is located in the Jaya Shopping Centre, which is a popular shopping mall in Petaling Jaya. It's easy to find and there's plenty of parking.
Overall, I would give Texas Chicken at Jaya Shopping Centre a 3 out of 5 stars rating. It's a decent fast food option, but there are better ones available if you're looking for...
Read moreChicken was raw. I got the Chipotle chicken. First was leg-thigh quarter... It was raw. I asked it to be changed to normal fried chicken, they said cannot. Has to be Chipotle too. I didn't want the breast it's the only one left. I accepted anyway. No word of apology, but they replaced with free choco chip muffin so I let it go. The replacement breast was raw too. I lost my appetite. I brought it back to the counter. I said it was raw again but just pack it up and I'll cook it at home. They were rude again and no word of apology. Kept asking if I wanted to bungkus it. I just said bungkus coz it's raw. I might as well cook myself. They were again nice enough to replace it, although breast again. But no sorry or whatever. Just plopped a box of chicken again. Really bad service and raw chicken. The third chicken I took home was also raw by the way. Good thing I...
Read moreA great thumbs up for the manager and one of the staff named Aishu, definitely some of the best employees out there who deserve some 5-star award.
Some of the staffs in the store overlook my order yesterday and instead of giving me the 3 sets that I ordered, they gave me only two. Today, when I went back to Texas to request for the missing order, Aishu was extremely helpful to me and she was sincerely apologizing on behalf of her team numerous time. The best thing was the fact that when I left the store, she came out running to get me and said: "Sir, just in case if something happens and you need your receipt, here it is".
Having great employees working for you is the greatest asset that you will ever have in a business and Aishu and the manager of the Texas Chicken in the Jaya Shopping Center branch are definitely some of...
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