The Soybean Factory • SS2 Petaling Jaya — Restaurant in Petaling Jaya

Saturday 3rd Oct 2020, 9pm. Ordered F01 and & F02, suppose to be their “thumbs up” items but both tasteless. Very bland as though eating plain shaved ice. Just wondering if they got the recipe correct? Ordered the plain Tau Fu Far also and the black sugar is so watery. Tau Fu Far texture is not smooth and just plain lumpy. Believe me you can get better Tau Fu Far from the roadside vans parked at SS2! Seriously, these were one of the worst desserts I have ever tasted!

Furthermore, there is no notice or whatsoever regarding their sitting system. After sitting down with entire family (one of us stood in line to order at counter) we were chased out because we didn’t follow their so called sitting system! How the hell would anybody know about your sitting system if we are first timers? Don’t you know how to put up a simple signage to tell people “Please Wait To Be Seated”??

Lastly, all their utensils were not washed properly before letting customers to use. All their spoons (ceramic and metal) had a layer of sticky sugar on them and were all placed on top of the counter for customers to use! I had to pour out all the spoons from the counter top containers to show the staff that every single spoon was dirty and coated with a layer of sticky sugar. I had to hand them the entire container of spoons to make them wash all over again! They even took the spoons to show the person-in-charge to try to figure out what the sticky stuff was!

WILL NEVER GO BACK AGAIN. Not even if...

I should have read the reviews here before coming. It was our first time dining here. We specifically mentioned to the cashier guy that we’re dining in - and showed our MySejahtera. When ordered, he accidently tap on take-away. When my husband wanted to add in more order, the cashier’s tone was abit rude saying “sorry one second” to him. We let that slide.

After done ordering, we sat down and was expecting the number will flash at the pick-up station. Sad to say we waited almost an hour and it was in take-away packages. It was 9pm and there’s only 3 tables occupied. If they were attentive enough, they would realize that we didn’t get our order and ask. Our main purpose to dine-in was because we ordered shaved ice. The shaved ice melted and my husband had to ask to get a new one. We are from F&B service too and we understand customer facing can be tiring but it is part of the job. Kinda disappointed as it is not cheap, we spent almost RM50 (which is a lot to us). Regardless of how much you pay, this is not how you treat your customer.

At the end, yes the cashier guy came to us to apologize and mentioned that he accidently click the wrong tab. He asked for our phone number to give discounts on our next visit. But to be honest, we’re not sure if we want to visit this...

The cold taufufa is pudding? And the tapioca pearls are uncooked and stuck together. Below got some tips on how to cook boba from online.

Bring 6 cups water to a boil in a deep pot, and add the tapioca. Bring it to a boil again, cover, and turn the heat down to medium low. Cook covered for 15 minutes, stirring occasionally to prevent sticking. After 15 minutes, turn off the heat, keep the pot covered, and allow to sit for another 15 minutes. Drain the tapioca pearls and rinse under cold water. If the tapioca pearls still have opaque white centers, repeat STEP 1 and STEP 2 until all the tapioca balls are translucent. You may have to repeat a few times depending on their size. In the meantime, dissolve 3 tablespoons sugar into 1 cup warm water. Once the tapioca pearls are cooked, drain and rinse under cold water one more time. Then put them into the sugar water to prevent them from...