Bring my family to having lunch at here gam tong citymall . Saw one of the waiter by telling him we have 4 adults and 1 child and the waiter show us the table for 5. I am requesting a baby chair and waited for more then 5 minute not any waiter or waitress bring me baby chair at all. My child is 4 years old the ordinary chair is a bit lower to my son. Second finally the waiter came to us for ordering we order 2 watan ho , 1 Singapore fried rice noodle , 1 plate siu mai , 2 plate ha gao , 1 plate of roast pork wantan noodle , 2 Hk milky tea , 1 coffee Hk , 1 carrot juice. Waited for 25 minute roast pork wantan noodle , 1 plate siu mai , 2 plate ha gao , milky tea 2 and 1 Hk coffee finally arrive. Then the nightmare begin we been waiting our 2 plate of watan ho and 1 plate of Singapore fried rice noodle not arrive and we have waited for more then 40 minutes. Other diners late arrive and their food already served and we still waiting . We have 2 senior citizen being hungry waiting the food we order. I have politely asking the waiter when can they serve our food we already waiting for 40 minutes. The waiter not even apologize at all and giving us an excuse by saying their machine is in repair that’s why our order late serving. Even that our food not started cook yet. We asked the waiter how come no one come and notify us that the machine is out of order and need time to cook. If they have informing us we would not sitting there liked an idiot waiting and waiting. I am truly generous to give u 2 star at first I wanna give u 1 star or if I can choose no star I might give u no star at all… please train your waiter or waitress how to serve diner in a proper manner. Despite your food is delicious but if ur waiter manners bad it will spoil ur...
Read moreHad a late dinner at Gamtong (City Mall Branch). My first impression was is that it's quite family friendly, definitely a family restaurant. After asking around, I realised that it's a popular local Kota Kinabalu family restaurant. Ordered a chicken and onion stir fry dish, was quite standard. Also got some hargow but presentation was quite sad - also average in taste, the Gamtong pork bun was cute looking but too dry inside (maybe was made in the morning so by the time we got it for dinner it was dry, or frozen). The brinjal claypot was the highlight, very flavoursome and had a nice spice and heat to it. We also ordered an egg omelette dish and it was standard. Plenty of room outside, inside is limited. Staff are quick and very attentive. I do like their mascot idea – cute hamster/piggy (kids think it's cute) and there is a huge décor fish on the ceiling which was...
Read more4/5
It wasn't my first time coming here, but it's my first time reviewing it.
The service was great, they waited and informed us on what options were available.
Menu wise, it is compact, and filled with plenty of choices which is very common for Asian Restaurants.
For RM15ish, I was able to purchase a meal that could fill my hunger along with quenching my thirst with smooth milk tea HK.
This meal in particular was Tenom fried chicken noodle It tasted great and came out piping hot, the chicken was juicy and delicious but the meal was tasted flat.
If you can handle some spice I highly recommend adding in the ginger chili sauce or chili oil to change things up.
tl;dr - The food tastes great, the service is great, and the drink was sweet. It's worth the price.
If I ever return, I'll be sure to try out the other meals in the menu and review...
Read more