Gong Cha (Damai) — Restaurant in Sabah

Variety of beverages - I recommend first timers to try any of those labelled with the crown mark (see photo of beverage menu) if you’re not sure what to order.

I love that customers can ‘custom’ order like no sugar, choose toppings and also request for less ice so they can really taste the actual flavor and not overpowered by sugar.

Staff customer service very good, casual yet professional. Knowledgeable of the beverages. Area is clean, quite small space but always available whenever I walked in. Can use wall port to charge laptop/tablet/phone for free. Toilet also clean and well managed.

Sometimes shop can be a little warm but can ask the staff to set AC to...

Needs a major service makeover. There were three young men behind the counter. None of them greeted us when we came in. When we approached the counter and said hello with a smile, it wasn't returned. After making our drinks they just watched shows loudly on their phones, crunched away at some nuts, and laughed and chatted. I don't really care what employees do to pass the time at their jobs but the fact that they couldn't be bothered to greet customers kindly shows a big problem. We love Gongcha and visit one in KL every week where the staff is friendly...

Gong cha is my current most favourite place to relax .

The seats are limited , but usually people were there not for long so there are always seats available.

The price of drinks are affordable & the interesting is You can choose your own cup size Level of sugar from 0%, 30%, 50%, 70% to 100% (oh my!!) Level of ice too (less of full)

My fav drinks are Earl Grey Milk Tea with Coffee Jelly & recent Lemon Aiyu with white...