Ah Her Bak Kut Teh • Setia Alam — Restaurant in Shah Alam

Further edit: OK, if you say so. Just pour hot boiling tea into multiple plastic cups full of ice, it won't melt. Okie got it. Hot tea = soft drinks, got it. Please tell payment counter don't tell fibs that ice in bowl (the word he used) which is RM2.00 and more suitable for us. Owner says don't exist. Don't understand why you didn't stepped in at that time. Not after the fact. Please learn from our feedback; Chinese restaurant selling pots of tea, don't charge ice that way. The end, thanks.

Edit: Saw owner's reply. Thank you for writing your drinks pricing in black and white FINALLY so there is no arguments like your staff did to us. Just like my review stated about the nonsense charge your staff tried to force it on us without our consent - we wanted Chinese tea by the cup, they told us get the pot of tea instead and we ask them for a bucket of ice with appropriate glasses, they said yes can be done....... your staff charged air batu KOSONG as RM0.50 per cup. PER CUP of just plain ice ONLY yah, not the so-called "ready made ice tea" like you stated yourself....We were served plain ice that came in a cup. Therefore, when we asked from the very beginning for a bucket of ice, they kept saying yes, yes but completely forgot about that and we have to ask again, so they finally brought us cups of ice and immediately state each cup of ice is RM0.50 and I said no way any restaurant charges this way for just air batu kosong. What is your restaurant's charge for a bucket of ice and they don't seem to understand what we asking or are just pretending to not understand and they argued that the boss is the one who made the decision to sell plain ice per cup at RM0.50 each??? What???? Why do you think you were called? We did not believe a Chinese restaurant in Malaysia will ever do such a ridiculous thing. Because we are getting nowhere in getting your staff to bring us a bucket of ice nor what price your charges are for that bucket, we gave up and called you. In order to get all the above put of your staff, do you know how much back and forth in every language under the sun that we can think off to get answers from them? Can't even understand 50% of what they are saying most of the time and have to keep asking them to repeat themselves again and again. Anyway, your response on the phone was just of complete disinterest when we are hoping that you would do something there and then to help us. Instead you are faster in replying to Google review. Actions speakers louder than words.

And then the lack lustre food topped it all off for our horrendous dining experience. You are right, your bkt is not for us at all, nor is it for the multiple other reviewers on your page either. I wished I had read it first rather than convince my family to try based on your Klang branch's reputation. Never again, don't owe anyone to experience all that. No money can reverse what we went through for no reason.

Worst bak kut teh ever tasted. You are not paying for bkt but just soy sauce broth/Braised pork only. There is absolutely not much of herbal flavour at all. How can a bkt place using ah her bkt name be this bad? Is this really a branch of ah her bkt? If this is the quality of this klang's "famous" BKt (which I have always wanted to try) then I won't be patronising the original one in klang. THIS IS NOT THE REPRESENTATION OF MALAYSIA'S BAK KUT TEH AT ALL. It is an embarrassment.

The workers here are all foreigner, with very little local language comprehension, even malay. Are we expected to learn Burmese? Don't even get me started on charge details for their drinks (which exorbitant for even ice. There is no drinks menu for you to see if they are going to charge everything you drink by the drop. They can't even explain properly how much they charge for tea and ice. Called the owner and he is not even interested in calling his workers to handle this for us. He doesn't even sound remotely interested in solving the problem at hand. This is a legitimate business place?????

Be warned, if you do decide to come...

The owner and staffs of this restaurant definitely will be the ones that I call to lay my coffin to the ground when I die so that they can let me down one last time.

The food isn't that great, but the staffs and owner here exhibited behaviours as though they were awarded a couple of Michelin stars which is highly comical.

I started looking around for signs or perhaps newspaper clippings or maybe even awards that the owner of this restaurant invented the cure to cancer hence the display of such poor attitude only to find none.

Like all bak kut teh lovers, we want to down our rice with some hot soup to go along with the meat.

We ordered 5 bowls of meat, and when it came served it barely had any soup in it. The last I check this restaurant doesn't serve dry bak kut teh and hence we requested for them to top up the soup to make it a proper bowl of bak kut teh.

To our amaze, they came back with less than half a bowl of soup, and they demonstrated how they could evenly distribute barely half a bowl of soup evenly to 5 bowls of meat which made no difference.

If there is a world Guinness record on how to precisely distribute fluids evenly without using any measurement device, I'm very sure they'll probably be holding the record for a very long time.

And I could safely conclude that the pile of urine that my pet Shihtzu pee on the floor probably has more volume than the soup they offered to top up.

So here you go, 1 star is the lowest I can give. If there is a rating lower than that I probably will hit it until the screen of my phone cracks.

But I see there are some reviewers here who gave stars higher than one, I suspect they are suffering from very serious self esteem issues and probably thought it is okay to be treated piss poor like this.

It's kinda sad, I'd be happy to introduce a couple psychiatrist so that they can go through some therapy to regain some self esteem again.

In this 21st century, any self respecting human will probably steer away from restaurants like this unless they are in the quest of compiling the top sh*tty bak kut teh joints in the region or they probably just suffer from self...

visited during the Feb. 23 weekend lunch hour, like 1 p.m. I would not call it BKT soup, but it is BKT gravy / broth. The broth has a strong flavour but little herbal flavour. The gravy/broth is also a little bit salty. It is unlike those traditional BKT soup.

The gravy/broth is also a little bit salty. Personally, I prefer the regular BKT soups sold in Klang that are served in clay pots instead of serving them in different small bowls and categories with different types of pork parts.

There was not much choice left when I reached there; some pork parts were already sold out, and the 3-layer pork belly was no more. Although pork fat and meat have a wonderful flavour, but making me a bit reluctant to drink the broth / soup because on the surface of the broth, you would notice a substantial layer of oil.

Personally, I don’t prefer this ah her BKT. They do not have cakoi either. Unlike those traditional claypot BKT where the clay pot in soup will also serve with beancurd skin, mushroom & etc.

Service-wise, they were also not attentive. Those are foreign workers. They won't come over to take orders unless you keep calling...