The Club At The Saujana Resort Shah Alam — Restaurant in Shah Alam

I've been to a few dozen resorts in my life and this was by far the worst experience I've had worldwide.

Cons: Check in took over 20 minutes. Shuttle service may or may not arrive or might take 30 minutes+ (this, despite the numerous golf carts they own) The room was EXTREMELY dirty. Almost as if extra effort was made to dirty it before our arrival. There was a giant glass pane that was missing on our patio door letting in mosquitos. There's no actual patio. I mean there's a door for one but it's just a patch of grass where tables belong. Service at the Japanese restaurant was terrible on many levels. The pool wasn't operational due to maintenance. No compensations given for this. Etc...the list goes on and on but I won't start naming the minor things.

Pros: The staff was very friendly Japanese food was delicious The resort looks nice and is decently maintained.

Conclusion: You have absolutely no value for money here. You leave feeling cheated because despite paying RM600/night for the room, you get NOTHING in exchange. A coffee from your room will run you over RM10 and you can forget about internet. They claim it's free but don't give eough data to download a single JPG. The "Free" limit is 2MB and that allows them to list it as free on the booking sites. If you're willing to pay, prepare to fork out RM50 for...

I visited Saujana for my second time for a lengthy, 23-day business trip. During my stay, Saujana took extra care to be sure I had everything I needed. I enjoyed their multiple restaurant choices, particularly the Japanese and Italian restaurants. I was upgraded to a verify nice room in the Club. I appreciate the attention taken to booking so that quieter business travelers are booked near to each other--I met another woman traveling alone for work during the time I was without my colleagues and we had dinner together. There are definitely subtle and pleasant encouragements made through cocktail hour, etc., to allow fellow travelers to meet but without pressure. The gym is wonderful and a huge part of why I pick this hotel, and for a long stay, the property is spacious and well-kept. I enjoyed the pool by the Club where I was often the only visitor. Highly appreciate and recommend Saujana! I would love to see a bit more variety in the food available in the mini-bar, but the 24 hour room service was a huge help on days I had...

I visited Saujana for my second time for a lengthy, 23-day business trip. During my stay, Saujana took extra care to be sure I had everything I needed. I enjoyed their multiple restaurant choices, particularly the Japanese and Italian restaurants. I was upgraded to a verify nice room in the Club. I appreciate the attention taken to booking so that quieter business travelers are booked near to each other--I met another woman traveling alone for work during the time I was without my colleagues and we had dinner together. There are definitely subtle and pleasant encouragements made through cocktail hour, etc., to allow fellow travelers to meet but without pressure. The gym is wonderful and a huge part of why I pick this hotel, and for a long stay, the property is spacious and well-kept. I enjoyed the pool by the Club where I was often the only visitor. Highly appreciate and recommend Saujana! I would love to see a bit more variety in the food available in the mini-bar, but the 24 hour room service was a huge help on days I had...