I'll be writing my review in 3 point of view; My issues, Foood and Establishment.
My issues Its not consistent, service wise. The food comes out fast but the drinks comes out later and wrong which doesnt make sense and some of the staff look and act oblivious. We kept asking for our drinks and we saw them standing there look confused. We had to keep asking till they serve which actually took 1 minute to do apparently. But then again, they are probably new and still under training. So not trying to attack anybody here. So I think servicing can be done better.
Food Its actually nice and decent. Surely you can get a better authentic thai food in the area, but for its location and taste I have no complains on that. I ordered the boat noodle for RM 13.90, which I think is pretty decent as its not that expensive but not that cheap as well as "street food".
Estbalishement. I saw a lot of salary men and women eating there, obviously its close to offices which make it a perfect place to target working lads. I gotta say, the interior is a little unsual but not in bad way. I can tell that they actually also well prepared for big groups/families to dine in.So if you wonder is it a great place for families and gathering, it sure is.
Overall, the food and estblishment is pretty decent and i kinda enjoyed it except for the service. That can be done better and perhaps, well trained staff should...
   Read moreWent there for first time with friends and the overall experience is not good:
Waitress kept standing beside us although we said we would like to order later, this made us feel uncomfortable as we just gotten the menu and she just stood there and stared at us
Want to add on food but the waiter and waitress just ignored us. Raised hand few times and even call out "Hello, Excuse Me", still cannot hear. Even the customers beside them had to help us to call them. Chatting, giggling around but no time to serve us, this kind of customer service is a big no no
Body-shaming on one of my friends, kept staring at her and laugh in a group, this kind of attitude is simply rude and truly unacceptable
Told us to use cash when we want to pay by card. Did not give any explanation for asking us to use cash instead of card. As we thought the shop did not have card machine and would like to use grab pay, the cashier started to press the amount on the card machine and we realised there is a card machine, totally speechless
Conclusion: No...
   Read moreIâm really disappointed with my recent experience at this restaurant. Iâve been a regular customer, both dining in and ordering takeout, but after what happened last time, I wonât be going back.
I went to pick up a takeaway order and wanted to pay using Grab Dine-Out to enjoy a 30% discount, as Iâve done before without any issues. However, the staff member, a indian guy wearing a headband, told me I couldnât use Grab Dine-Out for takeaway. I explained that I had used it for takeout just a week ago, so I was confused about why it wasnât allowed this time.
Instead of explaining things politely, he gave me a bad attitude and stayed silent before reluctantly allowing me to pay with the discount. I felt really uncomfortable and innocent in the situationâif they donât want to offer the discount, a simple, polite explanation would have sufficed, and I wouldâve happily paid the full price.
Itâs frustrating to be treated this way as a loyal customer, and because of this experience, I wonât be returning to this...
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