ZUS Coffee - The Mines Shopping Mall — Restaurant in Subang Jaya

😡😡😡😡😡😡😡 One of the table seem to be wobbly and from the looks of it it wasn't the first day it was faulty, since it was the only seat available there then I would need to use it if I want to sit in. I realize that the problem arose from a loose screw on one of the table's leg when I accidentally stepped on it and the table toppled over and spilled all the drinks on the table and floor. Due to I was wearing white attire most of it was affected and probably would take a lot of effort to clean.

Afterwards, no staff come and assists, until my bf request more tissue. 1 of the staff bring the mop and clean the floor, when I complain there is a loose screw, she just ignore what I said, and put back the screw pretend like that's a normal table again.

Been to few Zus branch previously, all are great but this branch is exception.

Owner of the shop, please at least ensure customer is safe when providing business...

TERRIBLE STAFF. MAKES YOU WISH YOU NEVER CAME HERE

First time order was great. I ordered Iced CEO Coconut Latte through the app. Second time I tried to order the same but without the app. The lady gave me simple Iced Coconut Latte (non CEO)

I told her she did not give me the CEO coffee beans and she said I did not order the CEO one. Then she made me a Hot CEO Coconut Latte and told me oh you ordered with ice and CEO coffee does not come with ice. That's stupid. I showed her the app where I ordered Iced CEO Coconut Latte and then she gave me attitude and said "That one sold out"

What the hell. The only difference is just to add Ice. How can ice be sold out for one type of drink but available for other drinks? And the app also says it is available

How Iced CEO Coconut Latte not available But Hot CEO Coconut Latte available.

Weird staff. Not in a mood to work. Just stay at home if you...

Horrible service. The staffs here are more interested in fooling around with their colleagues, and having their own inside jokes; rather than taking customer’s order. I came in, and there was no one at the counter. The staffs came in very slowly and reluctantly to take my drink order. I sat down waiting for my drink while getting some work done on my phone, and there was no one that even told me that my drink was ready, and I was the only customer sitting there at the time. I had to ask the staff if the drink prepared was mine. I’m never going to this outlet again; and wouldn’t recommend anyone going here too. Such a shame, Zus makes really good coffee, but the service from the staff really...