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Cancun Lighthouse Restaurant

Name: Cancun Lighthouse Restaurant
Telephone: +52 998 490 5804
Rating: 4.4

Mexico Quintana Roo CancúnCancun Lighthouse Restaurant

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Please avoid this place at all cost!!! It’s terrible!! I went for lunch with my mother and sister. I wanted oyster and the people told me go to light house what a mistake. I ask for oysters and I did not get oyster I got almejas I will provide a picture. We ask for a seafood cocktail and a waiter gave me ceviche I told him that’s not what I ordered that I wanted a cocktail he got upset and took it back not a sorry nothing he just took it back I let it slide and my sister had asked for octopus tacos and they came out with shrimp tacos. my sister said I ask for octopus not shrimp and the waiter told her they had ran out but why bring me shrimp and not tell me you don’t have it. They offer you free margaritas you get a shot glass of margaritas why the false advertisement. I told them I was runing late and needed the bill they took 23 min to come back and The first thing the waiter told me after that horrible service was the tip is not included. They even charged us for tap water this is insane I told him I felt bad with the treatment they did not care they just told me to pay. I paid with cash and they did not give me the correct change and told me they change American money at 18 but the bill said 67 usd so I don’t understand please as Americans be very careful they are scammers and you don’t feel safe walking back to your car. The bathroom is also really unsafe it’s not inside the restaurant and since I was not considered important nobody Help me locate it. This was a really upsetting experience in Mexico

Erika Torres

Fish was not salted and completely tasteless at all(even for me, person who is very sensitive to salt and most of times eats under salted food) overcooked.. crispy outside and totally dry and tasteless inside. That probably was the worst fish I’ve ever tried in my life in the whole world being a pescatarian mostly fish and seafood eating person. Strawberry margarita was watery and bland. Just finished it because I was very hungry after spending all day at the beach. And as cherry on top, they don’t have their own resrtroom to wash hands before or after the meal and send you to go to mall’s public restroom or wash in the sink around the corner that doesn’t even have a soap and towel (kitchen staff gave me some dish soap in the little paper cup to be able to wash my hands) and also no napkins on the tables you have to ask for them separately. Oh and all that will cost you about 100 USD for 1 person meal - 1 tasteless unsalted overcooked fried fish, 1 watery and flavorless margarita and bottle of water (just h2o). I sincerely hope restaurant management will do something with that. Because that’s not how it’s supposed to be.

Vlad S

First, you get hassled on the boardwalk by the recruiters to come to their restaurant, they literally walk you there and don’t leave you alone. Being nice I walked over, he introduced me to the “owner” and the waiter. I really love oysters and noticed the tank with fresh oysters so decided to order 6. I ordered 3 Rockefeller and 3 on ice. The chef with the bbl came out after me telling him I didn’t like them and said “that’s how they taste”. I’m a world traveler and foodie and that’s not how oysters on ice is served or should taste but I didn’t want to make it a big deal so I gave them away to the man who recruited me to the restaurant because I felt bad to waste them and knew they were going to make me pay anyways. When I was arriving everyone was nice and sweet to get you to sit down but when I was there and eating that energy went away. I also ordered coconut shrimp 2/10. The food isn’t good & it’s expensive for what it is.

Mohita Mami

Vacationing from NYC: This isn’t my first time coming here but this will be my last. the first two times I’ve came here the service was Great but I was shocked the third time it was just horrible. The customer service was just bad the drinks was horrible taste like juice and lemonade and when we told the server this he was upset. the food was great BUT overpriced from the last time I came here & the annoying part was the server saying “leave me a big tip” When we received our check there was extra stuff added onto the bill and the waiter stated there is a “20% surcharge when using a credit card” I was shocked because I’ve been here before and never was I charged a 20% surcharge. So I stated I’ll Pay cash and he was upset about that and stood there and watched me count my money. And whispered “big tip” If you are going to eat here I would advise you to PLEASE DOUBLE TRIPLE CHECK YOUR BILL FYI: gratuity is included

Tee G

Best food & cocktails with a view 🌊🍹🍽️ Wheelchair accessible. Vegetarian & diary free options. $USD friendly. The pictures on the menu really don't do the food served here any justice 🥂🍍🍒😋 Bring some bug spray and a laptop and you'll be fine. The WiFi password is currently SUMMER2019. Order a drink or something as soon as you sit down, because they take their sweet time in-between visits to your table. Yes, even when it's half empty. Not ideal if you're not patient. Would give it a higher rating because of how good the food & drinks are compared to nearby places, but can't justify a higher rating with painfully slow service 🐌 Super friendly staff but not very hospitable or attentive. Expect a 2-hour minimum from the moment you're seated until the minute you get the check. Overall, best for small groups that are looking for some down time with good drinks and free WiFi~ 📷🍹💻📲📶📡🌺👥

Chris Lahey

The food here is actually pretty good. Most everything is fried, so can’t be that bad right? But the atmosphere is HOT, not in a good way. Like stuffy, feel the sweat dripping down your back while you’re eating kinda hot. Like surface of Saturn hot. Definitely only venture after dark when it might be a little better, but in the day it’s louco miserable. WAY way way overpriced. Like as if they are a reservations-only place you’d take your date to impress her without actually going into debt kind of prices. I’m thinking this is a trap for the tour operators lining up outside the restaurant to funnel their unsuspecting clients to. Recommend that you take the $4 Uber trip 3 miles south on the highway to Profirios. Very classy, very clean, very air-conditioned….Very easy to impress your date and awesome food for even a little less green.

Ted Telford

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Address

Blvd. Kukulcan 12.5, La Isla, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Map

Phone

+52 998 490 5804

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Overview

4.4

(831 reviews)

Please avoid this place at all cost!!! It’s terrible!! I went for lunch with my mother and sister. I wanted oyster and the people told me go to light house what a mistake. I ask for oysters and I did not get oyster I got almejas I will provide a picture. We ask for a seafood cocktail and a waiter gave me ceviche I told him that’s not what I ordered that I wanted a cocktail he got upset and took it back not a sorry nothing he just took it back I let it slide and my sister had asked for octopus tacos and they came out with shrimp tacos. my sister said I ask for octopus not shrimp and the waiter told her they had ran out but why bring me shrimp and not tell me you don’t have it. They offer you free margaritas you get a shot glass of margaritas why the false advertisement. I told them I was runing late and needed the bill they took 23 min to come back and The first thing the waiter told me after that horrible service was the tip is not included. They even charged us for tap water this is insane I told him I felt bad with the treatment they did not care they just told me to pay. I paid with cash and they did not give me the correct change and told me they change American money at 18 but the bill said 67 usd so I don’t understand please as Americans be very careful they are scammers and you don’t feel safe walking back to your car. The bathroom is also really unsafe it’s not inside the restaurant and since I was not considered important nobody Help me locate it. This was a really upsetting experience in Mexico

Erika Torres

Fish was not salted and completely tasteless at all(even for me, person who is very sensitive to salt and most of times eats under salted food) overcooked.. crispy outside and totally dry and tasteless inside. That probably was the worst fish I’ve ever tried in my life in the whole world being a pescatarian mostly fish and seafood eating person. Strawberry margarita was watery and bland. Just finished it because I was very hungry after spending all day at the beach. And as cherry on top, they don’t have their own resrtroom to wash hands before or after the meal and send you to go to mall’s public restroom or wash in the sink around the corner that doesn’t even have a soap and towel (kitchen staff gave me some dish soap in the little paper cup to be able to wash my hands) and also no napkins on the tables you have to ask for them separately. Oh and all that will cost you about 100 USD for 1 person meal - 1 tasteless unsalted overcooked fried fish, 1 watery and flavorless margarita and bottle of water (just h2o). I sincerely hope restaurant management will do something with that. Because that’s not how it’s supposed to be.

Vlad S

First, you get hassled on the boardwalk by the recruiters to come to their restaurant, they literally walk you there and don’t leave you alone. Being nice I walked over, he introduced me to the “owner” and the waiter. I really love oysters and noticed the tank with fresh oysters so decided to order 6. I ordered 3 Rockefeller and 3 on ice. The chef with the bbl came out after me telling him I didn’t like them and said “that’s how they taste”. I’m a world traveler and foodie and that’s not how oysters on ice is served or should taste but I didn’t want to make it a big deal so I gave them away to the man who recruited me to the restaurant because I felt bad to waste them and knew they were going to make me pay anyways. When I was arriving everyone was nice and sweet to get you to sit down but when I was there and eating that energy went away. I also ordered coconut shrimp 2/10. The food isn’t good & it’s expensive for what it is.

Mohita Mami

Vacationing from NYC: This isn’t my first time coming here but this will be my last. the first two times I’ve came here the service was Great but I was shocked the third time it was just horrible. The customer service was just bad the drinks was horrible taste like juice and lemonade and when we told the server this he was upset. the food was great BUT overpriced from the last time I came here & the annoying part was the server saying “leave me a big tip” When we received our check there was extra stuff added onto the bill and the waiter stated there is a “20% surcharge when using a credit card” I was shocked because I’ve been here before and never was I charged a 20% surcharge. So I stated I’ll Pay cash and he was upset about that and stood there and watched me count my money. And whispered “big tip” If you are going to eat here I would advise you to PLEASE DOUBLE TRIPLE CHECK YOUR BILL FYI: gratuity is included

Tee G

Best food & cocktails with a view 🌊🍹🍽️ Wheelchair accessible. Vegetarian & diary free options. $USD friendly. The pictures on the menu really don't do the food served here any justice 🥂🍍🍒😋 Bring some bug spray and a laptop and you'll be fine. The WiFi password is currently SUMMER2019. Order a drink or something as soon as you sit down, because they take their sweet time in-between visits to your table. Yes, even when it's half empty. Not ideal if you're not patient. Would give it a higher rating because of how good the food & drinks are compared to nearby places, but can't justify a higher rating with painfully slow service 🐌 Super friendly staff but not very hospitable or attentive. Expect a 2-hour minimum from the moment you're seated until the minute you get the check. Overall, best for small groups that are looking for some down time with good drinks and free WiFi~ 📷🍹💻📲📶📡🌺👥

Chris Lahey

The food here is actually pretty good. Most everything is fried, so can’t be that bad right? But the atmosphere is HOT, not in a good way. Like stuffy, feel the sweat dripping down your back while you’re eating kinda hot. Like surface of Saturn hot. Definitely only venture after dark when it might be a little better, but in the day it’s louco miserable. WAY way way overpriced. Like as if they are a reservations-only place you’d take your date to impress her without actually going into debt kind of prices. I’m thinking this is a trap for the tour operators lining up outside the restaurant to funnel their unsuspecting clients to. Recommend that you take the $4 Uber trip 3 miles south on the highway to Profirios. Very classy, very clean, very air-conditioned….Very easy to impress your date and awesome food for even a little less green.

Ted Telford

Cancun Lighthouse Restaurant

Plan your stay

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Affordable Hotels in Cancún

The Coolest Hotels You Haven't Heard Of (Yet)

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Posts

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MB

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