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La Parrilla Plaza La Isla

Name: La Parrilla Plaza La Isla
Telephone: +52 998 883 5519
Price range: $$
Rating: 4.1

Mexico Quintana Roo CancúnLa Parrilla Plaza La Isla

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This review is from 3 separate experiences here within 24 hours. Part 1: We first arrived with some friends who happened to be on the island at the same time, and picked this restaurant at random. From the moment we arrived we were treated like family and shown to our table. We first ordered drinks and the waiter came out with them stacked 4 drinks high on top of his head. It was awesome. The drinks were good quality and strong enough. We ordered food and it was served in a timely manner with good presentation, only to be outdone by the taste. I had the shrimp enchiladas. Our friends and my wife and I took a few photo ops in the restaurant as well. Our waiter snapped a few group shots for us, and we all went separate ways. Part 2: We get back to the resort around 11:30pm and my wife cannot find her phone. We eventually realized it must have been left on the table when we got up to take photos at the restaurant, but the restaurant was closed. I ended up calling the restaurant around noon the next day from Xplor in Xcaret while we were on an all day excursion. I was able to get right through to our waiter and they had the phone in the office. I told them I'd be there around 6pm that evening. Part 3: I arrived at 6:20pm, our waiter recognized me, but still made sure I could unlock the phone before letting me take it. He definitely earned the reward I gave him. I will highly recommend this restaurant to anyone for service, food, drinks, and the integrity of the staff.

William Thomas

The food was tasty, beautiful view of the water at sunset, and the staff were attentive, but they had an employee walking around asking to take pictures of people before they got their food, he would take several, and then when you finished your meal he would come back and try to sell them to you. It's ok if you know what you're getting into and want to have your picture taken, but if you're tired and just want to eat and be left alone then it's not so relaxing. Our waiter also charged us an extra "optional" charge, he specifically kept flipping the receipt to hide, again, if they mentioned it or at least didn't try to hide it and be tricky it probably would've been fine, but we didn't appreciate the tomfoolery. Unrelated, just a funny anecdote, we were tired by the time we got there and my partner and I were talking and he was telling me an story he was angry about, and from the outside it must've looked like we were fighting because mid conversation, unprompted, they cranked the music from the speaker that was directly above our table to halt everything. It was pretty funny, and apparently an effective tactic.

Dr. Teeth And the Electric Mayhem

Came at around 8pm and didn’t get our food until 9pm. I understand they are busy, but waiting 45 min for our food was not it. We were already starving and the whole experience made it worst. And the fact the food was one of the worst meal I ate in Mexico made it even more horrible. I ordered the surf and turf tacos and it was super bland. It had no flavor at all whatsoever. At the end we split the bill, and the server asked us to tip on the credit card machine and he was going to put 20% automatically. I didn’t agree with that. But now reading the other reviews I think our total already had tip included but he made us pay extra tips on top of that? Shady place, I don’t like it at all. They tried to be nice but the service was not attentive at all either. I think the high star rating is completely fabricated because the food was horrible and the service wasn’t up to par. I never want to wait 45 minute for food at a restaurant. Avoid this tourist trap.

Gloria C

Only thing going for this restaurant is it’s location and ambiance. The service started okay, but once our order was placed, we didn’t see our server until it was time for the check. The food is not good. Steak was boiled rather than fried. It’s what happens when you overcrowd the pan. It was same with chicken, which was border line not cooked all the way. We were looking for someone to give us a salt but being in a corner, nobody came by. At the end, fajitas got cold and just was not worth it, so we had to return them. Chips were stale, though we did like salsa verde. Guacamole portion was on a smaller side and lacked tomatoes, onions, seasoning, etc. Busser took our plates and then we waited 17 minutes for our server to give us our bill. I finally approached the hostess and asked her if she could help out. While the restaurant looks authentic, the food certainly wasn’t.

A T

Oh the fun we had😁😁this place is incredibly lively and full of laughs. From the moment we sat down, we could tell this was going to be a blast. The music was loud and Latin, and the staff were totally on it, carrying drinks to the table on thier heads and making sure everyone was having a good time. The cocktails, iced tea and tacos were hands down the best we've had on our trip. This place has a really lively, feel good quality about it. It's a bit rough and ready, but what a great time out. 10/10 would recommend dropping in for a pina colada and a plate of tacos and refried beans with freshly made guacamole. Go with an open mind.... This is the least pretentious place I've been in a while. If you're looking to impress a date, this isn't the place. If you're looking for a good time, you have found it.

John Craig

5/5 stars! I had an incredible lunch experience at La Parrilla Plaza! The service was top-notch, with friendly and attentive staff who made sure our every need was met. The atmosphere was vibrant and lively, with a warm and inviting decor that set the tone for a fantastic Mexican culture. But the real star of the show was the food - absolutely delicious! Every dish was expertly prepared, presented, and bursting with flavor. From the fresh ingredients to the generous portions, every bite was a delight. Whether you're in the mood for a romantic evening, a night out with friends, or a family dinner, La Parrilla Plaza has something for everyone. Highly recommend!

Guillermo Rada

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Address

Blvd. Kukulcan S/N, La Isla, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Map

Phone

+52 998 883 5519

Call

Website

laparrilla.com.mx

Visit

Overview

4.1

(837 reviews)$$

This review is from 3 separate experiences here within 24 hours. Part 1: We first arrived with some friends who happened to be on the island at the same time, and picked this restaurant at random. From the moment we arrived we were treated like family and shown to our table. We first ordered drinks and the waiter came out with them stacked 4 drinks high on top of his head. It was awesome. The drinks were good quality and strong enough. We ordered food and it was served in a timely manner with good presentation, only to be outdone by the taste. I had the shrimp enchiladas. Our friends and my wife and I took a few photo ops in the restaurant as well. Our waiter snapped a few group shots for us, and we all went separate ways. Part 2: We get back to the resort around 11:30pm and my wife cannot find her phone. We eventually realized it must have been left on the table when we got up to take photos at the restaurant, but the restaurant was closed. I ended up calling the restaurant around noon the next day from Xplor in Xcaret while we were on an all day excursion. I was able to get right through to our waiter and they had the phone in the office. I told them I'd be there around 6pm that evening. Part 3: I arrived at 6:20pm, our waiter recognized me, but still made sure I could unlock the phone before letting me take it. He definitely earned the reward I gave him. I will highly recommend this restaurant to anyone for service, food, drinks, and the integrity of the staff.

William Thomas

The food was tasty, beautiful view of the water at sunset, and the staff were attentive, but they had an employee walking around asking to take pictures of people before they got their food, he would take several, and then when you finished your meal he would come back and try to sell them to you. It's ok if you know what you're getting into and want to have your picture taken, but if you're tired and just want to eat and be left alone then it's not so relaxing. Our waiter also charged us an extra "optional" charge, he specifically kept flipping the receipt to hide, again, if they mentioned it or at least didn't try to hide it and be tricky it probably would've been fine, but we didn't appreciate the tomfoolery. Unrelated, just a funny anecdote, we were tired by the time we got there and my partner and I were talking and he was telling me an story he was angry about, and from the outside it must've looked like we were fighting because mid conversation, unprompted, they cranked the music from the speaker that was directly above our table to halt everything. It was pretty funny, and apparently an effective tactic.

Dr. Teeth And the Electric Mayhem

Came at around 8pm and didn’t get our food until 9pm. I understand they are busy, but waiting 45 min for our food was not it. We were already starving and the whole experience made it worst. And the fact the food was one of the worst meal I ate in Mexico made it even more horrible. I ordered the surf and turf tacos and it was super bland. It had no flavor at all whatsoever. At the end we split the bill, and the server asked us to tip on the credit card machine and he was going to put 20% automatically. I didn’t agree with that. But now reading the other reviews I think our total already had tip included but he made us pay extra tips on top of that? Shady place, I don’t like it at all. They tried to be nice but the service was not attentive at all either. I think the high star rating is completely fabricated because the food was horrible and the service wasn’t up to par. I never want to wait 45 minute for food at a restaurant. Avoid this tourist trap.

Gloria C

Only thing going for this restaurant is it’s location and ambiance. The service started okay, but once our order was placed, we didn’t see our server until it was time for the check. The food is not good. Steak was boiled rather than fried. It’s what happens when you overcrowd the pan. It was same with chicken, which was border line not cooked all the way. We were looking for someone to give us a salt but being in a corner, nobody came by. At the end, fajitas got cold and just was not worth it, so we had to return them. Chips were stale, though we did like salsa verde. Guacamole portion was on a smaller side and lacked tomatoes, onions, seasoning, etc. Busser took our plates and then we waited 17 minutes for our server to give us our bill. I finally approached the hostess and asked her if she could help out. While the restaurant looks authentic, the food certainly wasn’t.

A T

Oh the fun we had😁😁this place is incredibly lively and full of laughs. From the moment we sat down, we could tell this was going to be a blast. The music was loud and Latin, and the staff were totally on it, carrying drinks to the table on thier heads and making sure everyone was having a good time. The cocktails, iced tea and tacos were hands down the best we've had on our trip. This place has a really lively, feel good quality about it. It's a bit rough and ready, but what a great time out. 10/10 would recommend dropping in for a pina colada and a plate of tacos and refried beans with freshly made guacamole. Go with an open mind.... This is the least pretentious place I've been in a while. If you're looking to impress a date, this isn't the place. If you're looking for a good time, you have found it.

John Craig

5/5 stars! I had an incredible lunch experience at La Parrilla Plaza! The service was top-notch, with friendly and attentive staff who made sure our every need was met. The atmosphere was vibrant and lively, with a warm and inviting decor that set the tone for a fantastic Mexican culture. But the real star of the show was the food - absolutely delicious! Every dish was expertly prepared, presented, and bursting with flavor. From the fresh ingredients to the generous portions, every bite was a delight. Whether you're in the mood for a romantic evening, a night out with friends, or a family dinner, La Parrilla Plaza has something for everyone. Highly recommend!

Guillermo Rada

La Parrilla Plaza La Isla

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