Rakata Cancun — Restaurant in Cancún

Let me start off by saying I don’t usually leave reviews but I am extremely disturbed by my experience here. The staff was very disrespectful to my friends and I - so much so that we wanted a refund and no longer even wanted to go to the club due to the bad energy from bouncers/ staff. We ended up going in anyway to not allow our night to be complete ruined , just to be jam packed like sardines and wait in line for the overpriced bar! My male friend was treated very poorly by the male staff, who mostly stood around lusting over women instead of running drinks(be careful ladies). The bar/club 24k is so much better-cheaper entry fee that came with 5 free drinks and bouncers that are much more chill and friendly!!! I wish I would’ve got the names of the rude workers but I will never return and continue to spread the word to anyone who asks about where to club in Cancun. Based on a few other low ratings , seems like management needs to develop some professionalism before their ill mannered staff forced them to lose more...

The club was decent — the vibe was okay and the music was average (there’s definitely better elsewhere). But I’m giving 1 star because of the way the staff treats people.

If you're a woman, they treat you like a queen. But if you're a man, they treat you like garbage. I almost got into a fight with a security guard who pushed me aggressively just to let a woman pass — I was shocked by how rude and unprofessional he was.

Also, we entered the club with two female friends through regular admission. Later, one of the servers tried to convince our friends to go to the VIP section with some Latino guys (I assume they were regular clients or had paid extra). Even when our friends refused and said they wanted to stay with us, the server kept insisting, pressuring them to leave us and go to VIP.

Totally disrespectful and...

I had a great time, but this is why I’m giving it one star. I'm American, and my friends are Mexican. They told my friend to take his hat off (Mexican man), and we responded with why? If everyone else has caps? The staff's response was, “they can wear hats because they’re American$$$.) lady tried charging us 3000 pesos for a few drinks of water and drinks (taking advantage of our alcohol levels) and ended up bringing it to the correct price of 1500 thousand pesos. No need to be...