La Trattoria de Guadalajara — Restaurant in Jalisco

We visited this restaurant twice during our stay in Guadalajara

Location: the restaurant exterior is rather unassuming and you can easily drive by it. Signage isn't overtly obvious.

Parking: Parking is very limited, but the restaurant does offer a relatively inexpensive valet service. Your vehicle is parked across the street and there appears to always be an attendant available to help and watch over vehicles.

Service: It's evident that this restaurant offers front-of-house training to staff. Staff are nothing short of friendly, respectful and very professional. We tipped well and would STRONGLY encourage visitors to follow suit.

The restaurant is very clean; including the bathrooms. This is a very important detail to our family.

Food: I like to judge restaurants by simple dishes. I always order the Aglio e Olio as an initial introduction into the base talents of the back staff. Unfortunately, I could not find fault with my dish. The pasta was perfectly al dente, the aglio had a perfectly slight toast and the olio emulsion with infused red pepper was exquisite. The rest of the family enjoyed their respective dishes on both occasions with highlights to the veal and the ravioli. The restaurant also offers pizzas for wanting a different option. I did not try it, but family members enjoyed their Margherita pizza a lot.

Wine: This restaurant showcases delicious wines from different parts of the world, including outstanding wines from Mexico (3V, Ensamble, etc.).

Attire: Although there were casually dressed patrons, I would encourage a dress shirt and perhaps a sports coat for men. It doesn't appear to be necessary, but the quality of this restaurant, the professionalism of staff and the cleanliness of the site almost demand patrons to wear proper attire. Again, the restaurant does not require formal attire, but it would be strongly...

The food at this establishment is fairly good, in my opinion. It has to work on a better reservation system as one does not seem to exist. I expect this downtown with cheap soup kitchens, but anything West of Minerva needs to have a better way of making sure that business comes back for good food-not excellent food. I have a business in this neighborhood-and I do recommend it only for those people who are not impatient. I as a local resident do not mind waiting for a table-as I am accustomed to the slower pace which is very nice for me. So, again- good food, pastas, seafood ,dishes, chicken standards that are good in portion as well. Just plan on having time to get in and not be in a hurry, or you will only remember...

Tienen una buena cocina, platillos, sabores, y precios.

Es lamentable y PESIMA la atención al cliente desde el gerente hasta la persona encargada de la facturación.

Llamé después de 4 días para solicitar mi factura de consumo, pues en su portal era imposible.

Primero que los que se encargan de la facturación estaban desayunando.

Después pedí hablar con el gerente y que estaba ocupado, insistí hablar con el y tienen de gerente a Cheko Pérez, así dijo llamarse.

No me resolvió nada y me comunico con la "contadora", total me contestó otra persona, que estaban viendo lo de la factura, le pido su nombre a esta persona y me refiere llamarse Alejandra Guzmán. Han de pagar muy bien que tienen trabajando a pura personalidad.

De verdad una burla la atención del personal a cargo y se nota que están acostumbrados a hacerlo pues lo dominan y están familiarizados.

Que lastima que por este tipo de personas no desees volver nunca cómo cliente.

Si el dueño o dueños de la trattoria llegan a ver este comentario, ojalá pongan remedio a estas situaciones, que en vez de sumarles, mina y desgasta a sus clientes.

A los que vean este comentario, les recomiendo buena cocina italiana el restarante se llama ITALIA MIA, su primer sucursal está en Pedro Moreno 1595 y la segunda en Av. Guadalupe 1292-A a una cuadra de la glorieta chapalita. Excelente comida italiana, pastas hechas a mano y gran variedad en su cocina.

Atendidos por Piero y familia, atención. Impecable de principio a...