Cafe Milou — Restaurant in Mexico City

Cheese board was just a plate of 3 cheeses and jam. Didn’t even serve crackers for this. We used the regular house bread. It was served on a plate too, not a board.

We ordered wine too and it was served in a tiny glass… no way to swirl it.

The pasta was great.

Ordered the steak cooked medium. It came very pink. We asked to cook it more. It came back to us after 1 minute with no change. We asked again that we don’t want any pink/red. Came back again cooked medium rare with 1 of the slices still pretty rare.

They told us that the meat doesn’t taste good when overcooked. We didn’t want it over cooked - just medium.

They also didn’t let the meat rest. It came in a plate with mashed potatoes and all the meat juices were getting soaked up by the mashed potatoes and made them runny.

Wasted our valentines dinner...

One of my most disappointing experiences in CDMX.

Service was rude (shocking for CDMX where everyone is friendly and nice). I had to ask for water 3x before I could get it.

I tried to order on the way back from the bathroom and the waiter told me to go sit in a rude tone. Once I sat, he didn't even come to take the order. And I actually had to call him again at some point.

I ordered cured salmon and poached eggs - There was literally no salt on the dish, and the salmon was inedible and fishy- It tasted like they used old salmon and tossed it.

The only acceptable thing was that I told one of the other waiters, a nice one, about the issue. He sought out more information to understand. Unfortunately, he didn't offer to take it off the bill even though I only ate a bite because of how...

This review needs an update. This place is just average now. The portions got way smeller than they used to be and the service quality also went down as they decided to expand with the tables at Hugo.

Nothing against that, only when you do it and compromise the quality of your service. Also if you need to update your prices do that instead of having something poorly made.

I’m leaving the old pictures and the ones from my most recent visit. They weren’t even kind enough to hand me a cloth and got a cappuccino that was prepared with total lack of consideration of the service expected when you go to a restaurant. I could have had better in my home.

Totally disappointed and would not recommend this...