Everything about the place is loud in a bad way. The music is so loud that we had to yell just to talk to someone sitting right next to me. The lighting and music are more fit for club rather than the restaurant they try to be. The staff seems disorganized and inexperienced. I saw staff run into each other way too many times and we almost received, what seemed like a very expensive, wrong order and the tostada they brought us was cold. They had a really nice big bar but all the drinks were made in little drink carts spread throughout the restaurant. Even then, it took forever for them to make our drinks and was disappointed after such a long wait. It seemed like they were trying to do too much with the drinks. I had to remove a good amount of the toppings just so I could take a sip. They had a big pizza oven so we decided to get the pizza. The crust didn't have enough salt, the toppings were lacking any flavor and the only thing we could taste was the dough and cheese. On our neighboring table, I saw that they bring a cart with steak that they cut in front of you and it felt very unnecessary and again, loud. They set the already cooked steak on fire while a guy creates smoke around in with liquid nitrogen while he points a strobe light on the smoke. I will pass the seizure with my steak, thank you. On to the table next to us, we saw someone order a burger, which is fine, until a server poured some liquid cheese over the whole burger and gave the customer some gloves to eat their cheese covered burger. Along with the gloves, they should really serve the burger with a small mirror so people can actually see what they were eating. Carajillo googled images for what a trendy restaurant should look like, took those images and increased the intensity by a 1000%. They should've instead googled for what a good restaurant is supposed to be. For a restaurant, it is really hard to stand out in a food capital like Mexico City, but this place really stood out as the worst experience I had in Mexico City, in terms of service, food and ambiance. I'm shocked by the amount of good reviews this place has. I'm not sure if I should be more disappointed with the people leaving the good reviews or my whole experience. Final verdict, Carajillo is a restaurant that tries to be trendy so bad that it forgets to be a good restaurant. Every aspect of the experience, they try to shoot for the "WOW factor" instead of just providing a good service and good food. The staff seem untrained, the food is mediocre and the place just screams "Rich person's pet project".