Colmillo Masaryk — Restaurant in Mexico City

++Excellent: Service: Eduardo was our waiter, attentive, helpful and friendly. Made us feel at home Mood/decoration: great lighting, speakeasy mood, rich wood and brass finishes, interesting details Food: octopus, grilled cabbage, tapenades and salsas ( house amenity), hibiscus mezcal drink, definitely try these,these are options outside their specialty, is something I like to do at restaurants to see what else they have to offer +Great: Mood- music too loud, great mood , decor and even music selection, just too loud Food: hamachi sashimi ( arugula and edamame are almost too much over the delicate sashimi slices, also is served with “saladitas” crackers which seem below the overall quality) fish was super fresh and smooth Boneless rib eye ( border-lining tough, slightly salty maybe ) flavor was great Rigatoni arrabbiata ( sauce made with piquin chile was great and interesting in flavor but too thin for my preference, specially with short pastas like rigatoni)

-complaints :

Mood: the lights dimmed suddenly at 6-6:15pm, if you have a dimming system, program them to dim smoothly over the course of an hour so the transition into the night mood feels comfortable and guests don’t notice it ;) you’re selling an experience not just food

Smoking inside the restaurant, this is 2022, would you rather keep one smoker client that’s going to spend 10k on his table and create bad reviews or 10 5k clients that have nothing to complain about

This is why I leave 3 stars and not 5 as I’ve wished, hoping to get their attention.

Thank you for...

First of all, let me tell you that you will not find better steaks in the city. Their food is beyond fantastic, it's worth every peso. However, the service is not at the level of the food. The staff's behavior changes a lot depending on what you order (assuming it's reflected in the amount of tip they'll get). So if you are there for just a quick "cheap" (there's nothing cheap in this place) snack forget about kindness and smiles after you ordered.

Also kind of weird that the bathrooms have "vigilants", I mean, this is supposed to be a top place...and you will have to tip them for handing you the towels, soap, etc.

Last but not least, here, the no-smoking law is non existent. People are allowed to smoke and somehow encouraged by the staff. Not a problem by itself to me but just in case you are expecting a smoke-free environment for whatever the reason, just be aware that this may not be such a place. Long story short, beyond amazing food, with a service that will change its mood and attitude towards you depending on the amount...

It was my birthday while in town, so I decided I wanted a nice meal to celebrate. It was a solo trip, and I wanted to do something at a small table or bar. I made a reservation beforehand via Whatapp, and that went smoothly. When I got there, I was surprised that I was seated at a large table alone when there were smaller options available. The service was good until a large and loud group started to be seated next to me and my waiter then turned all his attention to them.

Once they were seated, the smoking started and I knew I did not want to be around that. Felt a little let down by the experience and didn't even get dessert. It was almost like the wait staff were rushing me on. It's a shame because the music in the place was great and the food and drinks were great, too. I dislike that I was seated where I was, and the smoking in the restaurant was terrible. Don't know if I will go back. If I do, I will be more assertive about my experience especially given the amount of money I paid...