IKAL Store — Local services in Mexico City

This store has a good selection of Mexican and Latin American designers, but the service is terrible. I was in yesterday evening and they followed me around the store constantly. They didn’t let me stray more than 3 feet from a security guard. When I went downstairs, one of the crouched on the staircase and watched me. No, I didn’t walk in with a Birkin or Prada bag, but I don’t steal things. Wouldn’t recommend this unless you feel like being extremely uncomfortable while you shop.

I went down the street to Lago where the selection was better and the service was impeccable. I bought a few pieces of truly amazing jewelry and they earned a customer for life. IKAL should take a page out...

Really nice curation of products and brands but I’ve never been followed around so intensively by staff and security. We came in thinking of purchasing a couple things, but being treated this way (staff never more than 3 feet away, constantly staring) put us off.

At no point did any of the 10 staff members try to engage with us to help us, they seemed more preoccupied assuming we were here to steal. Made us feel pretty terrible.

Would avoid, there are loads of other places that will treat you...

I had a tour today and checked it out, the best in CDMX at the moment design wise I was MINDBLOWN.

If you like beautifully crafted stuff it’s a must, young contemporary design objects and clothes and great taste. (Check their cowboy boots 👢) and all combined with local know how and Mexa roots. I never write reviews but I was really impressed.

BTW is it me or do the people working there look...