Agave restaurant — Restaurant in Tulum

Firstly the entrance was a building site, so we were made to go through a cafe instead. Signage was unclear throughout the maze of the hotel. We booked for sunset however it transpired this is only available from the rooftop bar. So we decided to go there first for a drink before dinner. The bar service was shockingly slow despite no one else being up there, the barman spent 10 minutes on his phone before making our drinks. To pay, he had to call someone else to come up with a card machine. The tables were falling apart with dangerous nails sticking out.

We should have known better considering the entrance and bar service but stuck to our dinner plans at Agave. It is a lovely setting but unfortunately one of the worst dinners we've had in a long time. My steak was slimey (only way I can describe it) and it and the chips both had a faint taste of fish, like neither the grill or fryer had been cleaned properly. My partner recieved the wrong order despite us reconfirming before the waiter left the table, though it was promptly replaced he also didn't like the taste and by then we were fed up from the place and just wanted to leave. When it came to paying the waiter had two phones and a calculator just to sort the bill.

Views are worth a drink at the bar if you are close by, don't travel out of your way like we did! Food was very poor, service a bit of a shambles and environment not...

My husband and I were staying in Tulum town and were looking for a nice club/ restaurant to use beach facilities. What a great find! We spent a day relaxing at the beach and using the restaurant for meals and drinks. The beach is beautifully located (one of the last resorts in the south, hence a bit away from the hustle and bustle of Tulum) and the beach beds are very comfy. The restaurant offers great drinks; food is average but I guess you do not come to Tulum beach restaurant for culinary experiences. There was no minimum spend and no entrance fee, plus parking was included - it felt too good to be true in a place which feels like a rip off on every corner. Not sure if they will keep the same model in high season (visited early November) or if they only do it to ramp up as the place is relatively new, but definitely worth a try if you are looking for a serviced...

4 stars for ambiance both on the roof and on the beach club, 2 stars for food and 0 stars for drinks on the rooftop. We ordered the pamelo happy hour drinks and they were made with soda?? Like Coca-Cola, not with grapefruit. It was undrinkable so I ordered a spicy margarita instead (and paid for the happy hour still) and it was somehow the worst margarita I’ve ever had in Tulum and I lived here for 8 months last year.

It’s been a few days and I’m still so disappointed that this is where we had our last meal of our trip. It was extremely overpriced ($25 a drink) and so so bad. Service was kind but it would have been better for at least one of the drinks to be taken off the bill. I’d avoid this place, there are tons of better...