Orchid Beach Club — Restaurant in Tulum

This beach bar is a hidden gem, offering a much more relaxed and peaceful vibe compared to the crowded, touristy spots in the area. It’s the perfect place to unwind without loud music or a hectic atmosphere. The staff here is incredibly friendly and attentive, making you feel welcome from the moment you arrive.

The drinks are well-made and refreshing, and the food is mostly delicious. I tried the shrimp tacos, which were just okay – they could use a bit more seasoning. However, the fish tacos were a standout and absolutely worth ordering. The guacamole is fresh and flavorful, while the burger and quesadilla are both excellent choices if you’re looking for something hearty and satisfying.

One thing to keep in mind is that there’s a minimum spend of 1500 pesos per person, but honestly, with the quality of the food, drinks, and relaxed atmosphere, it feels like money well spent. If you’re looking for a quieter beach bar experience with good food and great service, this is definitely the...

Disappointing Experience and Poor Customer Service

My husband and I visited Beach Club Orchid in Tulum on April 15, 2025, and unfortunately, our experience was quite disappointing — not because of the food or the setting, but due to the way the staff handled a payment issue.

We were charged twice for the same bill, amounting to approximately 4,000 pesos. We reported the issue immediately and were assured it would be resolved. However, it has now been over two months, and we are still waiting for the refund.

What’s most frustrating is not just the duplicate charge, but the complete lack of accountability and professionalism from the venue. Despite numerous follow-ups, we’ve received nothing but vague promises — and no resolution.

Tulum has many amazing places with excellent service — sadly, Orchid is not one of them. After this experience, we will not be returning and cannot recommend this...

The beach club here is a great place to simply relax, soak up the sun, swim in the ocean, and be served fantastic food & drink. It is a far cry from the loud, dance music pumping clubs that populate the majority of this stretch of beach. Manuel and Nelson are so friendly and helpful - we loved being greeted and served by them each time we came here. The cocktails are unique, high quality and beautiful - our favorite was the Divino Caribe. The food is also delicious and beautifully presented. We particularly enjoyed the octopus ceviche, avocado toast, smoothie bowls and guacamole served with chips AND veggies! It was such a treat to decompress here. There’s also a massage place right next door that offers fantastic massages. If you’re looking for a relaxing, refreshing day at the beach with great service and great food & drink, this...