I would give zero stars if I could for the way we were treated this afternoon. My family and I walked in at 4:45pm today to grab an early dinner. I had read reviews here on google that said the food was good, and their hours stated they were open. We were hungry after scuba diving and ready for an early dinner, and the other restaurants we planned to eat at this week didn’t open until 5:30pm. We paid $200 pesos to park across the entrance and then walked down the plant hallway towards the restaurant, where we were greeted by a couple of women at a window. They told us we needed to pay US $110 PER PERSON entrance fee, which was a ‘minimum consumption’. We said ok, is this going to be applied toward our bill at the restaurant? Since we knew we would be spending at least that much we weren’t worried about it. Then they replied and told us no, that was just what we needed to pay to enter and our bill at dinner would be separate. We said we are not doing that and left. And asked for our money back from the parking attendant since we had literally been there for 3 minutes and were told there were no refunds and that they didn’t speak English. We said whatever and left and the parking attendant laughed as we walked away.
Cliff notes: don’t eat here or even waste your time. Eat at any of the other amazing restaurants in town. So far I can suggest Arca, Marcario, La Zebra,...
Read moreHad an amazing experience at Philosophy restaurant inside Casa Malca on March 12, 2022. We had a large group of 13 and service was immaculate. Someone was always there to refill, cocktails, wine, water and to help answer any questions. Everyone spoke fluent English. Food was great as well. I absolutely loved the presentation of all dishes we ordered, true state of culinary art. My grilled red snapper was juicy and flavorful, probably one of the best I had in a long time. Restaurant design is also a state of art, every corner you turn there was something unique to see. Highly recommend on your...
Read moreThis is my second time staying at Casa Malca and eating at Philosophy in the last 9 months. While the food was not great (7 out of 10) in June 2017 during our first stay, it was decent and good enough if you didn't want to leave the property at night. This last trip March 2018 it seems the food has taken a few steps down (5 or 6 out of 10). Food in Tulum in general is creative and flavorful but Philosophy is anything but that. The menu needs to change and could use a refresh. The location couldn't be better so having boring ordinary food, that isn't cheap, seems like a wasted...
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