Broodbakker Simon Meijssen — Restaurant in Amsterdam

I rarely leave reviews, but this was hands down the worst customer service I’ve ever experienced, and it completely ruined the atmosphere of the visit. The shop was empty when I arrived, yet the staff member, Claire, didn’t greet me at all, even after I said, “Hi, how are you?” I ordered a salmon sandwich and asked if it could be warmed. She bluntly said no, then handed it over in a way that felt almost thrown at me. No smile, no courtesy, just a constant “I don’t care” energy, as if serving me was a burden. I later ordered a cheese pastry, and her behaviour was even worse. I said, “Since I entered here you’re looking angry, and without any care to give a service — what happens? Are you happy? Do you always treat clients this way?” Her look and tone made it clear she couldn’t care less. It didn’t stop there. I asked if there was somewhere to wash my hands... she snapped, “We don’t have a bathroom for customers.” I then ordered a still water; she handed me a cold one, so I politely asked, “Sorry, do you have room temperature water?” She said “no.” I pointed at the bottles on the counter, clearly at room temperature, and she sighed, walked over angrily, grabbed one, and handed it to me like it was the biggest inconvenience of her day. The energy and vibe Claire created were so deeply unpleasant that I sat inside, took one bite, and couldn’t stay. I ended up leaving to eat outside, far from the shop, because it simply wasn’t welcoming at all. For a bakery with over 100 years of history and a reputation for quality, it’s shocking to see one staff member single-handedly destroy the warmth and charm that a place like this should have. Whether it’s lack of training, lack of care, or simply not wanting to be there, this kind of service drives customers away and ruins the legacy the...

Right across the road from where I was staying, decided to grab a bite to eat, strolled into this place that specialises in cheese, with a nice layout, and shop front, all tiles, nice design, If I am honest this place stands out, lots of choice of foods savoury or sweet, and I purchased the salmon, rocket, and sour cream roll, and a danish pastry, I think I paid, €11 for all but they didnt accept cash, I had to pay with card but no worries, I did mention I should have choice. Sat down ate my food and on my way, always take a few pictures so I can leave a review. This place seem like it has multiple stores dotted around the netherlands, and first time to step into one, I think this store had a lot of investment, could be the flagship store of...

The guy at the coffee section (with long curly hair) is extremely rude and disrespectful!. I have never been treated this badly anywhere in Netherlands. I ordered coffee and paid at the pastry section (the guy at this section was super nice) and told the other guy that I have an americano, he immediately started to shout arguing that he is serving another customer, yet there was no one in the line. There was a guy waiting near the section who I did not even see. I told the barista to be nicer (the long haired guy) and he got even louder and said I did not greet him with a ‘hello’. It seems like he is having a bad day or does really enjoy his job, but this should not be an excuse to treat customers as he is doing...