The staff is so bad.. which is sad, because the ice cream was delicious. If this place had better staff it would be the perfect ice cream spot in Amsterdam.
We've been there today with our dutch friends and asked if we can pay with card. They said only specific cards worked and were really mean, basically told us they cannot speak with us and need to keep the line going. They even talked about us badly in dutch, but our friends understood and replied to them in dutch. Such a horrible experience, we were just asking for payment options kindly!!! Please employ kinder people that are actually doing the job.... Blonde mean lady was just horrible. Other one was trying to save it and I am really...
Ā Ā Ā Read moreAnti-kids place, rather buy from Massimo. Nice ice cream, awful service and policies. Walked in with my 4 year old today at 14:00 (empty store) and had to wait while the store attendant hung out in the back before acknowledging our presence. We asked to try a flavor, and my boy wanted to try one more because (surprise surprise, the whole point of trying is to try one or two more if you don't like the first one). The store attendant refused as it's 'against company policy'. Poor policy in my view. Not everyone is trying to take advantage of...
Ā Ā Ā Read moreGood range of lovely ice-creams and frozen yoghurts. I don't know who served some of the one-star reviewers but our server was great, very helpful. One note for (fellow) tourists - they don't take most foreign credit or debit cards (Visa, Mastercard, AmEx) and they don't always have the change to take cash. So it's correct change, or a Dutch bank card. Worth it for the delicious ice cream - and friendly service -...
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