Volkslust Amsterdam Centraal — Restaurant in Amsterdam

I had decent hopes for this place. I tend to walk past it often on my way to work and it seems like there’s always a line up at the counter. The baked goods and bagel sandwiches seemed appealing. I came and sat in the dining are with a warm smile and observing the staff and clientele. The coffee was good and my bagel sandwich wasn’t very flavourful but the bagel bread was nice. Not worth the price to be honest. What really affected me was the way the staff were behaving towards the customers. Very passive aggressive energy and behaviour. I have worked for many years in hospitality and this just wasn’t chill even in a rush. You talk to your waitress and she looks in the distance past the glass windows and when we did the payment I tried to say something nice to her and she gave my this passive aggressive glance and walked off. The gentleman who possibly is the manager doesn’t explain properly how to seating works to an elderly couple that obviously were trying to better understand if they were to be seated or waiting for their waitress. He was actually frustrated with them. The gentleman doing the counter to go payments would roll his eyes now and again at people. Guys I get it you’re not the happiest to be there but come on now. Have some decency with the clientele and treat others the way you want to be treated or just change jobs if you hate it that much please I beg you. I will not...

Starbucks was not yet open at 9 AM but I was lucky to discover this De Volkslust café and restaurant. My brother was catching the train to the Amsterdam Schiapol Airport and I wanted to have morning coffees with him before his departure.

We walked in and this restaurant looked clean and attractive. We had trouble getting the only waitress to bring us two coffees, but eventually she did. I enjoyed my morning coffee but had hoped I would have hot milk on the side, as I requested. Instead it was a small metal tin with a peel-off lid of some milk concoction. The sugar packets were so tiny that I had to get more at the counter since the waitress was very busy.

My brother said his coffee tasted weak, but he drank it all anyway, as I did.

No check was given but the waitress said just tell the cashier what you had. The coffees were 3.25 Euros each.

I glanced at the menu and thought the prices a bit high, but not exorbitant.

There is no WiFi. Credit cards...

Service is bad…. Very very bad. The male staff behind the counter preparing the coffee has problem. When asked him is there a toilet, he gave a look like what is wrong with you. And he answered ‘Yah’… without saying yes or no or point the direction. I have to ask follow up question, may I know where, he then point to the direction and said of course we have toilet…. The pancake is served without butter. When ask for butter, the reply is you pay 1€. Who serve pancake without butter huh.

Also, we eat in and not take away, the waitress just serve the croissants with paper napkins and just leave it on the table. We have to ask her can she provide us with plate to place the croissants. She also serve me the pancakes without fork and knife. Terrible...