Dushi Bagels & Burgers — Restaurant in Aruba

Imagine if you will, walking south and being hungry, you spot a restaurant that offers both bagels and burgers, two things that are both appealing. You are seated almost immediately.

The table is 15 feet away from a woman singing ABBA at approximately seventy decibels. It is unrelenting. A waitress comes and delivers silverware and glasses of water. She then leaves.

You chat with some difficulty with your date. Water is drank and emptied. The waitress returns to refill. You have no menu. The singing woman screeches her banshee wail.

A third refill. The staff realize at some point that you haven't ordered because nobody bothered to give you the opportunity. A menu is given and then she leaves.

A fourth refill. The order is made. The howling singer aches in your ears. The menus are taken.

Time stretches. History becomes legend. Legend becomes myth. To your right, the women's team of Mexico plays Paraguay in fútbol. Halftime. Overtime. Isildur's line of kings fails. The reign of Stewards begin. You have long since exhausted conversation topics and make do by mocking the hairstyles of other patrons. The banshee woman's howls attract increasingly leathery geriatrics to drunkenly sway.

Another refill. Desperation sets in. Do you dare leave after having made your order? Mexico wins. Boats race in Dubai. You give yourself an out: five more minutes and then you walk. Your breathing gets shallower. Gathering your courage, you brace to leave when a waiter at long last brings you food you forgot you ordered.

It is admittedly tasty. You devour it in 180 seconds.

Now the wait is worse. If you got a check, you could leave this acursed place. You don't want to dine and dash. Another refill. The plates are taken away and you beg for a check.

The final stretch. You make deliberate eye contact with staff. They look away. Flights of leathery goblins sing along to the cacophony, gathering their friends and partners to stand up and dance and sing along. Your scowl protects you. You remain unaccosted.

Darkness crept back into the forest of the world. Rumor grew of a shadow in the East. Whispers of a nameless fear. A waiter brings the check and you seize it to find a register. Your partner flees ahead of you, and you shove what currency you have to leave and never return.

You realize to your final disgruntlement that you could have just as easily bought your own hamburger meat and materials and a grill and had food faster than this ordeal.

TL,DR: Good food, bring a book and ear protection, possibly...

My boyfriend and I had breakfast here this morning. The food and drinks were good. Service was a little slower than it has been at any other places we’ve gone too but kind of expected while here. While we were eating, one of the ceiling fans fell from the ceiling and one of the “blades” hit my boyfriend on the head (they weren’t wood or metal blades like we have at home, they’re more of a lightweight material) but still had enough weight to them that it wouldn’t be your choice to be hit with one. Thankfully he wasn’t seriously hurt or cut when the glass from it shattered everywhere. If he had been a few inches over or had sat one seat over, which is where they had originally put the menu but he decided to move before even sitting down, he would’ve been seriously hurt or even knocked out from it. Not that this was their fault, however, I think they should have turned the other fans off and at some point VERY soon they should have them inspected to see if they’re sturdy enough to be hanging and turned on. Also, we aren’t the type of people who expect anything for free but after this happening, I think it was the manager who brought our bill over to be paid. I thought the least they could’ve done was given us the meals “on the house.” Several customers came over to be sure he was okay and one was even shocked they gave us the bill after that happening. Glass was shattered everywhere and I told the girl cleaning up that there was several pieces she missed but she still didn’t clean it up so I’m hoping no one walks in barefoot as I’ve seen some people do there. We certainly won’t be going here again and hopefully anyone else who goes won’t walk or sit under the other ceiling fans still hanging that don’t look to be in the...

What a horrible experience I had at your restaurant today. We have been going to Dushi Bagels for the last 15 year and sadly will never return again thanks to your staff.

We were helped by Ava ( a Philippino lady) on Sunday December 20th at around 8:30AM. I asked for a chai latte to which she responded: “mixed”? I said yes (thinking it was a mixed powder instead of a tea bag). Then I see her bring my husband latte so I asked “you did put my chai hot, correct” She responded “no you told me blended” I said, “but blended doesn’t mean cold, in fact I never heard of blended or mix in reference to a latte” to which she responded (with an attitude) “well now YOU HAVE TO PAY FOR IT”. I didn’t process it quick enough, so I said “Ok I’ll pay for it, but don’t bring it”.

When the bartender (very nice girl) brought the ice latte, I sent it back then Ava proceeded to chase the bartender and grab it out of her hands and deliberately brought it back to my table. We then started arguing and my husband tried to nicely explain to her that he has worked in hospitality for the past 15 years and $4 it is not worth losing a long term customer or treating someone like that.

The worse of all is that the manager and other waitresses were in close proximity and didn’t bother coming to our table to fix the situation. We spoke to the manager and she said “I will talk to her” with an insincere apology.

This situation ruined our breakfast and we barely ate anything we ordered and still had to pay $42.

We hope you upgrade your staff or at least train them in customer service before you continue to lose business. As per my family and everyone we know, we will never return to your...