Quality of panini was ok, but the workers need to learn to be more friendly. We got 2 paninis and a green ice tea, but it apparently had stevia in it (on the label). My wife told the cashier that she was allergic to one of the sweeteners, and that she had NOT opened it and would like to exchange it for a water. She said okay, but wanted to finish waiting on the other customer. Normally, this might be reasonable, but 1) we had to already wait 10 minutes for them to heat the panini. 2) It was finally ready and sitting on the counter unattended to. 3) My wife did not want the paninis to get any colder, so she took them herself to our table outside, annoyed that the cashier didn't have the consideration to just hand her the water when our food was sitting there getting cold. This seemed to be a huge imposition for the help inside. Then a second worker came outside, and asked about our drink. My wife said she would like a water instead. The lady says you have to pay for it. My wife said "We DID pay for it." Then she said but we can't if it is already open. It WASN'T opened. My wife had already told the cashier it was not opened. She seemed very annoyed and very unfriendly, as if this were a major problem for her. Perhaps this place is very new and the workers are confused about things and this is why they would be in such a bad mood. Perhaps they are bothered by having to work there, but it is impossible to know. I do not enjoy being treated as if I am a problem, when it is such a simple thing to trade the tea for water. What is so difficult about making a customer feel welcome and happy? My wife and I have lived here for over 4 years and live very close to this bakery. We'll let our neighbors know how this went. We will either avoid this place altogether, or wait for friendlier workers. It is where Bakker Bart used to be. The workers at Bakker Bart were always very...
Read moreI came across this bakery while walking from the train station to the old town.
My attention was caught immediately with an incredible display of pies/ cakes called “vlaai” - typical from Limburg.
Unfortunately they won’t cut their big cakes on display on slices, but I was happy to get an individual version, which I took and enjoy by the “Het Vrijthof” plaza.
I was so satisfied that the next day I returned and got other stuff to try from here like: the peach and rice vlaai, the cinnamon roll and a pack of waffles. Everything delicious.
I’m not giving 5 stars, because I think the cherry vlaai could have had more flavor, it was good, and I enjoy it, but cherry flavor was a bit missing.
If I ever return to Maastricht, for sure I...
Read morePaulissen is a must-visit pastry shop if you're in Maastricht. With a wide selection of handcrafted cakes, pastries, and fresh desserts, every treat is a delight for the taste buds. The quality of the ingredients is evident, with a perfect balance of sweetness and freshness. The staff is friendly and welcoming, making the experience even more enjoyable. There are also seating areas, so you can stop by for a cozy snack or a relaxing afternoon treat. If you're looking for something special, I highly recommend the Rijstevlaai, a delicious rice-based pie that is truly a local favorite. Ideal for a sweet breakfast or a dessert break during a...
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