Oniku Rotterdam — Restaurant in Rotterdam

Overall okay/ fine experience, but nothing to write home about. Food was okay, but it took a very very long time to receive the food. Considering officially you have about 2hrs to order, and it taking 30-60 minutes for food to arrive in some instances, you'd have to order more food before it's even arrived. First drinks were also not provided till around 30-40 minutes after sitting down.

It also says when ordering that there is a 3 euro surcharge for every dish not eaten to avoid waste. Would have been better if the food came faster so you can actually eat and see when to stop ordering. Ended up ordering some sushi which they said was made to order. Amazing to have fresh sushi but when you have to wait over an hour (waited 70 minutes) to still not receive it, is too long. We ended up cancelling the sushi and leave - receiving the bill was almost instantly and no trouble providing this.

Deserts and some dishes all come at the surcharge, with deserts having a surcharge upto 8.50 euros per dish. Quite steep/ expensive considering the food isn't cheap either.

Overall nice concept, fun to do it, but the waiting times did put a dent in the score. In addition the lack of sushi to try due to how long it took, and rest of the food being quite small portions/ bit mediocre, made the experience fall flat.

3/5 stars but wouldn't go...

This place doesn't understand customer experience. It's not worth the price.

The food was okay. I like the sweet sour cucumbers. It really soaked up on flavor, although it was a tad too sweet. Most of the meat taste okay but it's adjusted to Western taste (sweet marinade). The fried prawn was oily though. The fried rice was really plain, it lacked ingredients. Uncle Roger would disapprove.

What really showing is that they don't understand what it's like for customer. The pictures on the menu doesn't match with what you get. E.g. the picture of the beef rolls show multiple beef rolls, the name literally says beef ROLLS. But you only get one beef roll. Other dishes like you can get multiple items, so it's really confusing. They have really rough wooden chopsticks. No scissors to cut up the meat.

The beef rolls were fine at first. When you order more, you will get more and more onion instead of enoki mushrooms in the rolls. At the last round, we counted 4 onion pieces in one beef roll.

The unagi sushi was the smallest I've ever seen.

You have to pay additionally for dessert (2 euro for a scoop of icecream).

Some pros: the exhaust is on the side of the grlling area, unlike the pipe in the middle at Korean bbq restaurants. They do constantly change the baking paper. We got...

Great location and beautiful restaurant and booths. BUT!!!

I’ve been to many bbq concepts, Japanese, Korean, Turkish, western stuff.

You get extremely small portions here compared to anywhere I’ve been. On my opinion this wasn’t a problem because you can try more dishes and not get full. But still very strange!

Also you didn’t get what was shown on the menu pictures. Some stuff didn’t look alike at all.

Bbq meat is nothing special. Pieces so small and few that you can barely cook them the right away.

They do have plenty choices though. Fried stuff was all good.

If you order sides, this counts as a dish in your rounds and not as an extra side??! So you can order 4 things per round. But sides also count. I’ve never seen this??

Seaweed salad was barley any seaweed. Just a small amount on a huge bed of lettuce.

Drinks were good.

Servers were nice to us. Didn’t have a problem there.

Very strange that you still need to pay for dessert though, 2 euro for a scoop of icecream. Other choices were up to 8 euros… and were nothing special. Just...