Salsa Shop — Restaurant in Utrecht

Having enjoyed good food from other Salsa Shops located in Amsterdam, I decided to visit this one. Sadly, I was disappointed by the quality delivered by this particular establishment. The service was slow, even though there were not many people in line before me I still had to wait around 10 minutes before it was my turn. Once it was my turn it seemed a couple of main ingredients for the burrito were not available, but still I was able to make a burrito that I thought looked nice. Then I started eating it, it turned out a lot of the ingredients that should've been warm were cold. Besides from that, it was very very soggy because of some liquid. Together with sauce I chose this burrito became a wet lukewarm bulge of food overwhelmed by sourness. This was especially disappointing because of my previous experiences with Salsa Shop. I'm almost certain I was just unlucky this time and other times the food will be better. Aside from all this, the place has a nice interior and good vibe. The staff was very...

Have been going to Salsa Shop for almost 5 years, this one being the one I visit most.

The staff is always very friendly and the food is great, however at some point the decision was made to charge 2 Euro's extra for guacamole, Because of my lactose intolerance I can't eat cheese or sour cream, which leaves me with a burrito with rice, beans, veggies, corn, Pico, lettuce and salsa.

I understand inflation is a reason for the price increase but to pay €11.95 for a single burrito and especially if you eat a veggie burrito or €13.95 if you want to get guac, which again used to be free for veggie burrito's is absurd.

I really hope at least guac will be free of charge for veggie burrito's or some change is made because despite the food being great its pretty hard justifying paying a steep €13,95...

I’m quite disappointed that the burrito is cold and a bit small, and that the waitress seems not able to understand English.

I asked for a non-spicy sauce but turn out she gave me a spicy one. And I only know it when I’m eating it. It’s also impossible to change it as I ordered it as a takeaway. I should avoid spicy food at the moment due to health problems so it’s a bit annoying.

Also I find it nicer if the sign can tell clearly if there’s vegan meat in the chilli sin carne because I asked the waitress and she seemed not able to comprehend my question.

Also I find the sign a bit unclear about the extra costs of the toppings, until now I still don’t get it if it’s only the guacamole that would cost extra €2.

The taste is...