The Mail Company — Restaurant in Zaanstad

We hadn’t booked but dropped in hoping we’d get a table, it was busy but they managed to seat us.

Really pretty restaurant with a chilled atmosphere.

My partner wasn’t hungry so ordered loaded fries - huge portion for less than €7 generously topped with truffle mayo and cheese. I opted for the surf and turf with grilled veg at €22.50 and added and pepper sauce for €3 - steak was cooked to perfection and tender. I did not expect 3 huge shell on prawns on top and they were also beautifully cooked. Grilled veg was slightly overcooked for my liking but a good mix of broccoli, carrots, mushrooms, beans, mange tout and courgette. Exceptional value for the produce delivered - would easily spend £15+ more for this in London.

He then ordered a pancake - smelt delicious and he wolfed it down.

Great selection of drinks, both alcohol free and wine - the Pinot I had was lovely.

Service was attentive and friendly. Everything came promptly. Liked the fact I had an English menu via a QR code and our server kindly offered further explanation if we needed any.

The staff were so friendly, I was disappointed there was no way to tip via card as we had no cash on us. Highly recommended and we’re already thinking of going back.

We had 3 drinks each (the mocktails were only 50c less than a glass of wine) and I thought bill was...

Unlike some of the reviews on TripAdvisor, I have to say the service at this The Mail Company is excellent. There was plenty of staff, service was really quick and came together with a friendly smile from each staff member.

We ordered chicken sate and the spicy chicken salad. Both meals were delicious and of great quality. The spicy chicken salad wasn't really spicy, but we don't mind. Unlike other restaurants where you sometimes see salads come with 4 pieces of chicken, this salad was rich of chicken and other ingredients.

The restaurant looks very well taken care of, both inside and outside decorations are well thought of and makes the place feel very cosy. If you wish to be seated outside on a chilly day or evening, terrace heaters are there to keep you warm.

Making a reservation on the website is really easy and quick, even making changes to your reservation is done within a second. One side note, reservations are for inside. You can't reserve a table on...

Sadly, the service was not very good. I actually was at the front podium waiting to be seated for 4 min, and the hostess took the couple behind me that just walked in and gave them a table and them drinks . I eventually was seated and waited 15 min to get any acknowledgment from a manager. I explained the situation, and he was able to give my order to a waitress. I got my food in a reasonable time period. If it was not for the manager checking back in with me during my meal, I wouldn't have any service. There were more than enough waitresses, but I believe that the color of my skin played a huge factor in this because of how poorly the staff behaved. Sadly, this is indicative of poor leadership at the restaurant and bias of the particular staff of native Dutch decent. 2023, and this is acceptable...