The Terrace cafe — Restaurant in Bay of Plenty

I had a highly disappointing experience. I found hair and an ant in my takeaway order, which was shocking and unhygienic. When I tried to address this with the café, they provided a false email address and made unconvincing excuses without resolving the issue. They also stopped responding to my calls showing a complete lack of accountability. I cannot recommend this place due to their poor food quality and terrible customer service. Avoid if you value hygiene and...

As I said to you when I left the café today, that was the BEST lunch I've had in a long time. I am so glad you are serving authentic Indian street food alongside Kiwi classics. Your veggie masala dosa is next level. The lentil soup it came with was fantastic! I usually choose a protein option, but I am so glad I chose the vegetable masala with dosa today. It was beautiful! Thank you so much for serving such fantastic food. I...

The atmosphere was lovely! It was quite a hot day, and the cold water on tap was surprisingly warm. We ordered two Americanos, which came with two long blacks and a teapot of hot water to add. I appreciated the extra water since I find long blacks a bit strong for my taste. Unfortunately, it ended up burning my coffee a bit, so it wasn't the best experience for me. But overall, we enjoyed the delightful...