Subway — Restaurant in Fiordland Community

I order 1x footlong chicken teriyaki & 1 footlong southern chicken style subs today +1 toasties (on offer at discounted price along with footlong) ..however since I asked him to cut them into half ….I was wrongly charged for 2 x 6inch subs instead of being charged as per footlong subs

This is such a sham !!

After I paid and was about to leave ..I did a mental calculation and it didn’t look right ….the service guy didn’t gave me my bill along with the order ..so I went back and asked for the bill print..after going through the bill ..I was confirmed that I was charged for 6 inch ..when I questioned him of why did he do that and charged like this …The service guy explained that he charged me cause it took more paper to wrap them …trust me this is a ridiculous explanation as he tried to hide the truth (when the separate packing was requested)

I told him if he would had told me that (at the time of preparing the sub) that I would be charged for 6 inch instead of the footlong price ….I would have asked him to go with single footlong and single paper packing ….and had not asked for seperate packing

Also I also understand the business sense of why sub have different pricing for 6 inch and footlong subs ..one is up-scaling strategies and another logical reasoning is that if a customer only buy 6 inch subway still needs to keep the other half bread for next oncoming customer ..so it’s risk vs reward in play for any business when it comes to selling half bread

P.S. @subway ..I have been ordering my subs in Sydney and I used to get them wrapped separately all the time ..but I was never charged for 6 inch subs price but of footlong price …so I know for sure this is not a subway policy or paper saving things which the service tried to come up with

After much of the arguing about the wrong charge ….I believe this was a deliberate move from the service guy to rip off the customer, by withholding the info and being indifferent to understanding of ordering ….as he very well aware of the fact that most of customers who visit subway here are passing by customers and not regulars/local …so why not make them pay more, by hiding the information

Utter nonsense behaviour from service guy. Just spoiled my mood and faith for Subway

Additionally I lost my offer for Tosties ..instead of being charged $2.60 if I would have been ordered along with footlong ..but I got changed full price of 4.30 (Also I clearly remember the service guy said it going to be $3.90-another way of fooling a customer by telling a wrong price..nonsense)

To All the future buyer ..please be mindful of such tactics

We all know Subways are healthier option compared to other fast food option available but I would be very skeptical of the fact that sometimes a service guy can scam you if not mindful

Paying extra $5 to subway won’t make subway Rich or make me poorer but it just erodes the trust I used to have for subway

Very bad service I would have given zero star if Google review would...

The service was very very slow. My meatball sandwich was cold. And all in all as a family we were unimpressed. It took a very long time to make my two grandchildren their lunch. As well it was slow going for my son and daughter in law. When she was doing my son's sandwich the lady making it got sidetracked. And it was left sitting open while she went off to do something else. For myself again slow going. I got some beetroot with something stuck on it. I asked politely for the foreign object to be removed, and I was met with sarcasm. I do understand they had one phone order. But there were 3 ladies there. One maybe to serve and the other two could have maybe done the phone order? I don't know. But I don't understand why it took so long. And the people behind us also had a long wait to get served. I hope it gets better for them. It really does ruin your lunch when it takes so long to do two foot longs one six inch and two children's ham and cheese. We stood waiting all up for over twenty minutes, and that was when we were...

I would never usually write a bad review but I was so frustrated by my experience at this Subway. The staff were so unfriendly. We waited for around 40 minutes to be served which we were okay about as we could see they had some takeaway orders but when we finally got our order taken the server was so rude. There was a 23 dollar chicken sandwich cookie and drink deal so my boyfriend ordered the chicken classic sandwich, when he went to pay the server said they had no cookies left so couldn’t have them so my boyfriend asked if he could still have the drink in the deal and the guy said he would have to pay for the drink as extra meaning that it would be quite a bit more than the deal, why did he not tell him that when he ordered the sandwich? And no apology or anything, he was so obnoxious about it. The blonde lady was only interested in telling off the teenagers who were just having fun and not harming anyone. I get that it’s New Year’s Eve and people don’t want to work but that doesn’t mean you...