Java Jungle Cafe — Restaurant in Hibiscus and Bays

Small positive is they have gluten free bread, although not advertised they do have it - This waitress was lovely! I discussed with another waitress about fries when ordering, as i can not eat potato if i could substitute them for kumara fries, she agreed and even joked with me about how awkward it is order so many substitutes. I assumed there may be a couple extra dollars for the gluten free bread, and maybe substituting the fries. Not $9.50 for a whole new plate of Kumara fries when discussing the substitute - my plate still came with regular fries on it as well. $42 for just my meal of a smoothie and the CLAT, my friend who ordered the same thing didn't end up having chicken on her plate, easy fix, the first waitress was lovely about it. When i asked to see a receipt after to make sure, she couldn't print one and then said something about "I hope there's nothing wrong with it you already payed". A 45 Minuet wait for food, missing meals and not following through with originally intended price points and substitutions, very disappointed, will not...

The Worst experience ive ever had at this place. Never am i going to go back. The servers haven't got a clue of what they are doing it is so bad they can't even wipe a table properly not to mention the rude service. There is serious competition and they could lose out of the service is like this all the time. This isn't my first review for this but it isn't as bad as this one. My first review is just below never will i go back again.

In General this place is good, however some days are better then others. It can be inconsistent with its food and service. Creamy mushrooms dry. Mince on toast cold and waiteress allthough very polite had no idea what she was doing. In the backround all I could hear was the kitchen slamming on the bell a lot of times. Customers don't what...

Used to be a HUGE fan of J.J and would go there at least once a month, but something changed. A while ago I noticed a lot of new staff and the food started to "look different". Today the food was almost thrown at us onto the table by really grumpy waiting staff who didn't bother checking on us after delivering it. The creamy mushrooms looked pretty messy on the plate and the bacon was really underdone - not appetizing at all. My friend's cabinet food arrived about 15mins after our cooked breakfasts and to be honest, the place was "quiet" in comparison to other times I've been there ... Really disappointing Java Jungle! Sorry to say that after 4 years of patronage, you won't see me again unless things change...