Went here twice in the space of 2 weeks and I think the difference comes down to the time of day.
First time, Saturday morning around 10 am, several tables available, waitstaff friendly, great coffee, and food was perfect Second time Saturday afternoon around 1pm few tables available, waitstaff not focused not clearing tables quick enough, coffee was okay and food was rubbish. They sent out a potato rosti all on its own, and the meal it was a side for, didn't come for another 15 minutes. Wait time total for food was 40 minutes, and one was wrong. Instead of redoing the whole meal, they replaced what was wrong, making the rest of the meal cold. Side note, by the time we got our meal the place only had 6 tables of people, and others had recieved their food before us but after we had ordered.
Won't be going back.
2 stars only for the first time around and when the foods hot and right, it's actually...
Read moreSadely a average experience compared to other Columbus locations. Service when ordering was very confusing for the staff member to manage. When repeating it back he got it all wrong but was past caring at this stage. They approached our table 3 times and never cleared plates. Most of the time 1-2 staff were sitting two tables down from us chatting to a friend, very unprofessional. Overall staff were very casual and not really running the shop. We had eggs on toast and the mushrooms. Both were nice although one had burnt bread. Seems the convenience of the location has reduced the need to provide the normally excellent Columbus service. Drive 5mins longer and go to the Saint John's...
Read moreThe staff were very nice. We ordered the Filo Chicken and Mochacino Oaty. The food was nice enough, obviously the filo wrap was made off site however the side salad was dressed on site and quite nice.
The Columbus App is a bit of a headache to setup, we ended up getting a loyalty card and tried transferring it to the app but it generated its own card number so we lost all our rewards for the visit. You are better off sorting out your Columbus app before you get to the cafe and enjoy free hot beverage with a meal and buy one get one...
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