Cobb & Co. Rotorua — Restaurant in North Island

Title: A Futuristic Dining Experience with Unparalleled Service at Cobb Rotorua

Rating: ⭐️⭐️⭐️⭐️⭐️

I recently had the pleasure of dining at the Cobb Rotorua, and I must say, it was an extraordinary experience that exceeded all my expectations. From the moment I walked through the doors, I was captivated by the futuristic ambiance and warm hospitality. This restaurant truly deserves a five-star rating!

One of the highlights of my visit was the presence of a robot server. It was an absolute delight to watch this innovative creation skillfully navigate its way through the restaurant, delivering orders to the tables with remarkable precision. This unique feature not only added a touch of novelty but also showcased the establishment's commitment to embracing advanced technology. The robot server made the dining experience truly memorable and was a great conversation starter among fellow diners.

What sets Cobb Rotorua apart from other dining establishments is their policy of accommodating guests without reservations. This flexibility is a breath of fresh air, allowing spontaneous visits without the worry of being turned away. The staff efficiently managed the flow of customers, ensuring that everyone was seated promptly and received exceptional service.

Speaking of service, I cannot praise the staff enough for their attentiveness and professionalism. Despite the bustling atmosphere, the waitstaff remained friendly, courteous, and always ready to assist. They were knowledgeable about the menu, providing helpful recommendations and ensuring that each guest's dietary preferences and requirements were met. The staff's commitment to ensuring a seamless dining experience was truly commendable.

Now, let's talk about the food. Cobb Rotorua offers a diverse menu that caters to a wide range of palates. The dishes are expertly crafted with fresh, high-quality ingredients that are bursting with flavor. From the appetizers to the main courses and desserts, every bite was a culinary delight. The extensive selection of beverages, including a variety of refreshing cocktails and mocktails, perfectly complemented the meal.

The restaurant's sleek and modern interior design creates an inviting atmosphere, making it the ideal place for any occasion. Whether you're dining with friends, family, or colleagues, Cobb Rotorua offers a comfortable and stylish setting that enhances the overall dining experience.

In conclusion, Cobb Rotorua is a must-visit destination for anyone seeking a unique and exceptional dining experience. With its robot server, no-reservation policy, impeccable service, and delectable cuisine, this establishment has truly set the bar high. I wholeheartedly recommend Cobb Rotorua and can't wait to return for another...

I was a Cobb & Co virgin until tonight but sadly I was left incredibly disappointed. First, it’s merits. I won’t take away from Cobb & Co their drinks list were amazing and me and my friends thoroughly enjoyed the Sol-arita and Traffic Light Giant Slushies. They are massive, sweet, so tasty and very moreish. Can confirm you won’t taste the alcohol and that’s the dangerous part.

However, our good experience basically ended there. To the staff’s credit it was a busy night, however we were not waited on the entire hour and half we waited for our meals. After 20 mins of waiting we flagged down our waitress to ask for kitchen times as we were hoping if the wait was long, we’d order some starters to hold us over. She went to ask the kitchen, forgot about us, then another 10 mins we flagged her down again to ask once more. She eventually came to us to advised us “20 more minutes”.

45 minutes later with still no food, no one coming to ask us if we’d like more drinks or starters or anything, we got up and found the waitress who advises us “5 minutes”. Over this time we have watched many groups come and go and at least one table that came in after us receive their food before us. Every time we saw that little robot come by and pass us, we just feel like we may have been forgotten about (also yes, robot servers bring you you’re food which is pretty darn coo!).

Our food does eventually arrive and 3/4 meals are good. The ribs are good size and very saucey. The prawn parmesan sirloin steak was cooked perfect rare and so was the the other steak ordered. However our final steak (ordered Medium Well Done) was so incredible tough it was almost charcoal.

Overall we arrived at 7pm and left at 9:10pm with only 20 mins worth of eating time and the rest spent waiting. The frustrating thing, this grumble could have been avoided with some minimal customer service effort on the staff’s end. By end of night we received no sort of apology or compensation for our wait and were just so incredibly disappointed. I don’t want to go as far as saying ‘avoid at all cost’ but I hope this can be a learning moment for the staff on how customer service really...

Booked for 6:15pm tried to order on app but wouldn’t allow us arrived early asked to have someone place our order once we were ready wasn’t asked if we wanted any drinks so we asked to order drinks aswell including water drinks came no water went to get water none on the help urself place asked for water when that arrived no glasses for the table, part of kids meal didn’t come so had to ask for that waiter gave us extra thank goodness for that as the wait for our main made me starving 30mins later no main meals asked waiter where our meal is she said 5mins another 15-20mins still no meals I asked for manager she came out said it’s coming now, 5mins later meals start coming out except 1 main meal and no mushroom sauce with a steak meal. Ordered desert to come with meals so we didn’t have to wait. Welll no desert arrived had to ask for that too. 3 tables placed their order after us and left before we even got our main meals With a popular place like this I expect less wait time and more experienced wait staff never have I have to wait 45-50mins for a meal Was not happy at all got $15 off my big order which means stuff all considering the wait

Main meals was great but not worth that wait at all Shrimps in the cocktail was warm could be the reason hubby has a upset tummy as he wouldnt know that raw shrimp should be cold until I tried the shrimp myself too late for him he had...