The Beer Garden ( Eat Street ) — Restaurant in North Island

Location is great. Food was great. Drinks were good. Service was strange and not so good.

A few things about the service. -Took the bartender at least 5 minutes to acknowledge us while we were leaning over the bar trying to get his attention. He was pouring 2 draft beers and made contact with both my wife and myself multiple times. However, when he did finally take our order he was very pleasant. -We decided to stay for some food and took a table. The server for our table was very slow to help us and seemed very annoyed when ever we asked for anything. Before long he ended up sending us to another section because we wanted a full meal. -The final service issue we had was later in the night. We left another bar after having a few drinks and were looking to buy a bottle of water somewhere and couldn't find any convenience stores to pick one up so we walked up and before we could say anything the bouncer said to us that we couldn't come in due to our shoes. It was now a club and we had on flip flops. We let her know that we were not planning on staying and just wanted some water to go. Ignoring our question, she continues on about how we cannot go in. Whatever, we left. The odd thing about it was that there was not a single customer in at the time the bouncer refused us entry. Personally i think a paying customer is better than none, but hey I guess...

Service is always quick, friendly, always professional. The bands that play here on the weekend always provide. They're so talented and always play the bangers. Late night is also alright with old and new school music, sometimes a hit or miss.

I love how there's lots of tables and chairs to sit down when you've danced too hard. There's ample heating and you won't get cold here in winter, but it's also open so it doesn't get stuffy or smell bad like other places on Eat Street. Definitely a solid beer garden in the centre of Rotorua, better than most beer...

Order was too late they took alot of time just to make fries. Ordered couple of mocktails one of them was nice made by a short height guy but another was made by a slim tall guy and it wasn't good. And his attitude wasn't so friendly. As working in such place . atmosphere was nice everything...