This is our first time eating at this Chinese restaurant, and the experience has been terrible.
We were served spicy food, and none of us were able to consume it. We literally tried to finish it, but we couldn't. We enjoy spicy foods, but what we were served was inediblely spicy. The staff even told me that in their Chinese culture, this food is not at all spicy, and they REFUSED to refund us the money we paid, so it was a total WASTE of money. Another thing is that we literally removed the other meat food from the bowl because it was submerged in oil, which we literally can't eat.
However, they should have been more knowledgeable about how to filter their customers, regardless of nationality; they should have informed customers that their type of spicy may not be suitable for other customers. We were offered SODA as a courtesy, but due to a lack of better communication, we do not drink soda and instead opt for water.
Definitely not a recommended dining establishment.
Value for Money - 1 star Staff & chef - 1...
Read moreI used to be a regular customer of panda. We also redeemed their membership card last year. But this year l got quite few times of bad experiences which makes me really disappointed. Actually the food is really nice , especially for someone who like spicy. But the service is awful after they changed their counter. The lady was complaining to the kitchen that it was suck coz we came so late when l was ordering my takeaway food . She was so loud and we could actually heard and understand what she said. But we came 40 mins before the closing time, and the kitchen still took our order and the chef was nice ,thank you for that! Last week my boyfriend went to the restaurant to get our takeaway food and they gave him two food containers even without a bag? Because they said bag is not free? Why? We ordered for takeaway why the bag is not free? And we can only holding two containers in the car, that’s… really funny l have to say. Hopefully the owner could fix the service later because l know they used to be a...
Read moreWent to Albany Village Panda noodle takeout for the first time last week, had some fantastic fried rice and Kung pao chicken on rice. We enjoyed the flavours so much we've been back twice since. However since our first meal with them the food has been extremely dissapointing.
Both duck and braised beef on rice had more bones than meat, the rice was stale and felt like a precooked microwaved meal.
Even greater dissapointment with wanton noodle chicken soup that had zero flavour in broth, noodles or wanton. Was like tofu in almost unseasoned water.
Fried dumplings tasted good but were absolutely microwaved as they were soggy rather than crispy.
Panda Noodle express can certainly cook delicious food, and we were very excited with them at first, but can now only describe our experience as inconsistent and extremely...
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