Espresso House — Restaurant in Oslo

I have been a customer in Espresso House for many years now and I am feeling really disapointed about my last experience two days ago. I was bying a sandwich and they charge a much higher price than the label. When I asked they said this is the morning price but they don't change it during the day. That's not customer service, that's a fraud. It will be understandable if they just forgot but they didn't seem like caring about doing that at all. They even tried to charge me twice for the sandwish and I had to show them my bank account payment in order to solve the issue. Not...

The bathroom was very very dirty. It was more like a dodgy bar bathroom than a cozy coffee shop. It had dried excrement on the rim, no hand towels, no toilet paper, trash on the floor, trash bin overflowing.

The place itself looks and feels like such a cozy place, but the more you look the worse it gets. The furniture has a lot of wear and tear, nail sticking out and generally not well maintained. Lots of small pieces of trash everywhere on the floor and the place just looks un-washed.

Service was slow and impersonal, but coffee tasted like coffee and the expensive...

I visited Espresso House on Nordre Gate and tried two drinks - a hot chocolate and an iced matcha latte. The space itself has a cozy, relaxed vibe that makes you want to stay longer than planned. Plenty of seating, decent lighting.

The hot chocolate was rich, velvety, and not overwhelmingly sweet.

The iced matcha latte was okay. Refreshing, yes, and well-balanced on the ice-to-liquid ratio.

Overall, it’s a good spot to slow down and recharge, especially if you find yourself walking along Nordre Gate. Solid drink options, warm atmosphere, but not a place to...