PARADIS Gelateria Karl Johan — Restaurant in Oslo

We were a group of Asians who just arrived in Oslo tonight (gorgeous place btw, can’t wait to explore more) and decided to get ice cream from this place after a great dinner. This waiter (please see photo attached) who served us was horrible and clearly exhibited racist behavior, our first disappointing encounter in Oslo.

Barking at us impatiently, hurrying us like an army officer berating his recruit soldiers and making snide remarks throughout our entire purchase. Eg: when we took a second spoon (we bought two medium cups), he snapped “you should have asked me for another spoon, and I would have given it to you.”

We stayed back to observe him after we got our ice cream to affirm our suspicion - true enough, when serving a group of caucasians right after us, he was all smiles, friendly and jovial towards them - a complete change in attitude.

We got the pistachios ice cream - it was good - but really, no ice cream is worth this disconcerting experience.

We wish this guy well and hope he can find it in his heart to treat all customers, regardless of country origin, skin colour and race with equal warmth...

The one and only gelateria in Norway 🇳🇴. Paradis has few other outlets within Oslo. And the gelato is as good as the ones you get from Italy. To die for 😋. Had my share of medio for 3 days in a row. My favorite is pistachio and salty caramel.

I bought my gelato quite frequent enough for me to notice few details. Among others is the amount gelato scooped into cone wafers is dependent on how long the queue is for that moment of time. I had two good servings in the evenings of weekdays. And I didn’t notice anything different. Today being friday and the weather is good, the crowd was huge and I had to stand in a queue that starts already from outside. And when my turn came, I was attended in hurry and was given a smaller portion. Perhaps there was other reasons why she appeared stress. Nevertheless, the waitress accommodated well after my comments. Since the shop have already a good policy in place, only 8 customers per time in the shop, i don’t see the reason for the staffs to be pressured. I hope the management can look into this and give a good service, in equivalence to their...

Delicious ice cream but terrible service. 2 stars since 5 stars for ice cream but 0 for service.

An ice cream shop should be a happy place to visit but this is the only place in my 20 days of holiday in Norway where I received poor service. I visited on 26 Jun 23, ~3.50pm.

There were 4 or 5 staffs at the counter but everyone suddenly became too busy to attend to me when it was my turn. I waited patiently and when one of them became available, they attended to the customers behind me as though I were transparent. I had to say aloud to the customer behind that she can move forward to the cashier as I have not been served yet, before I finally get attended to (yes, not apologetic at all meaning it was probably intentional to ignore me?). And even then, after I asked for 2 cups of ice cream and she could forget the second cup even though she repeated my 2nd choice of flavour “Raspberry” after me as she scoop my first cup. Terrible! Very forgetful, or would you think it’s...