I am giving 3 stars because of the foods and ambience but not their service level. There were one female and one male staffs. The female staff better as she took our order and served the foods to us. The male staff was at the end left us speechless. When we asked for the bill, he somehow got the female staff to do it. We were sitting near their staff counter and we saw her printing out our bill but she didnt give it to us. Another customer then asked for the bill and the male staff went to print it out and he saw our bill there and noticed that we were still waiting he just grab our bill and threw it at us and went to another table to give another bill to that customer. He then came back with credit card machine for payment and without saying anything he went to the other table for payment too. And while we were tapping our credit card to the machine, we were asked to choose which currency to pay and we chose local currency but somehow the machine didnt process and it automatically declined. All these while the male staff was never with us. So we called him again to restart his payment and he came back kinda yelling us said “What did you do?” with fierce voice and this pissed me off and I raised my voice too. Only then he noticed that i was pissed and he tried to calm down the situation by wishing us “Happy new year” with a big smile on his face but a big forced smile from him. I just wished him back as I didnt want my day to be spoiled by him. I didnt get his name but looks like he is more superior than the female staff as I saw he was giving instructions to her at some moments but she at least provided better service level than him. Our total bill is more...
Read moreOur recent visit to Riviera Restaurant in Oslo was, regrettably, a series of letdowns from start to finish. For a bill totaling €85 or 980 NOK, we expected far more than the subpar food and abysmal service we received.
The evening began with an early arrival of the strawberry mojito – so early, in fact, that it felt completely disconnected from the rest of the meal. To make matters worse, it was poorly mixed and lacked any real vibrancy.
Our single bruschetta then took an astonishing 30 minutes to arrive, only to surprise us with an unadvertised balsamic drizzle that detracted from its flavor.
The main courses, the riviera burger and tagliatelle with chicken, finally appeared a full 50 minutes after we placed our order. While the burger was passable, the pasta dish was an unmitigated disaster. Our request to substitute pappardelle with penne was completely ignored. Furthermore, the dish contained mushrooms, an ingredient not listed on the menu, which was problematic for our party. The pasta itself was severely overcooked, and the chicken was bland and tasteless, devoid of any seasoning or discernible flavor.
The service, throughout, was a significant issue. A prime example was when we requested ice for a simple Sprite; the waiter took the glass away for 4 minutes, leaving us without a drink entirely. This kind of inattentive and inefficient service permeated our entire dining experience.
Given the high price point and the multitude of issues – from the inaccurate menu descriptions and long waits to the poorly executed dishes and truly terrible service – Riviera Restaurant offers...
Read more🍕TERRIBLE PIZZA 😔 In Oslo for a few days and drawn to to the Riviera Italian Restaurant after walking past several times and glancing up at the attractive dinning room and craving a solid Italian pizza… Greeted by a very unhappy worker who clearly didn’t want to be at work and didn’t want to be my waitress 😞 I ordered a simple margarita pizza with olives and ham, and a Manhattan cocktail 🥃
The pizza came after a long 30min wait. Dry and burnt, old (almost stale) dough. Sauce (over-salty) cheap salty olives and flavourless ham.
No cutlery … attempts to catch the eye of the unhappy workers and being super hungry, I tore the pizza into pieces and ate with no cutlery 🙄🤷♂️
Drink delivered by the manager after finishing (I was hungry and managed half of this pizza attempt), with an apology and “no charge due to the delay” … it didn’t look like a Manhattan😂… It wasn’t, it was a ‘Negroni’ after taking a sip… Not my thing and cheaply made (but expensive to buy), so I didn’t drink it.
Over £20 for a half edible (I ate half) pizza with grumpy service. (Minimum wage here is £15 per hour- before tips)
Asked how my experience (and food) was on the way out and gave this same honest critic to the staff on the door.
This is a location tourist ‘trap’ cashing in on its location and attractiveness of the exterior and pretty dinning rooms as you look in The worst food I’ve had in Oslo to date. Poorly trained and poorly recruited staff. Letting Oslo down, in what is usually an amazing city...
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