Previously I would have given a 5 Star Rating, however I was dissappointed after leaving. My wife and I celebrated our anniversary dinner here last night and the service and food we recieved was great! Which was nice as we were previously planning to go to a different restaurant, but it was closed from COVID-19. So we thought we would try something new. But when we got home I noticed that she had many wine stains on the back of her dress, which made me quite sad as I bought this dress for her over a year ago as a special gift. *Disclaimer neither one of us ordered wine or alcohol or had any at all last night.
We noticed when we sat in the booth part of our table that further to our right there were drops of liquid on the cushion, but assumed it was just from them cleaning the table next to us after some previous customers left. After leaving the restaurant we sat on a wooden bench by the harbour and I made sure there was no bird poop or anything like that before we sat. Then we drove home.
I took pictures of her in the dress before leaving our home and I reviewed the pictures and there were no stains. The only place this could have occurred was from the booth we were sitting in as wine must have been spilled or was wiped off the table onto the booth cushions. I took pictures of her after we left and the bottom right stain is visible on her dress. So disappointed that they do not make sure the seats are clean as well after customers leave.
Now we have to try to get the stains out IF we are able to or see if a cleaner is able to take them out. If you go here I recommend making sure the seats are clean before sitting, but that's hard since the cushions are black. I mean the natural solution is for the staff to clean the seats and make sure they is no food or spilled drinks on them.
Again the service and food were great, but because of this we do not plan on coming back or recommending it to any of...
Read moreIt was my first steak experience and I ordered the best they had, which was absolutely terrible, I ordered Medium cooked steak, but the steak they gave me was bloody and definitely rare. After eating the stake in the evening I started feeling really unwell and was puking all night, about 7 times. I came to the restaurant to share my terrible experience and they listened, said sorry and took my number and information to make a refund, but they never contacted me thereafter! Bad service, bad food, terrible experience, only steak...
Read moreThis place can get busy so remember to book im advance! Otherwise the steak was really good and the service was amazing. The waiter we had was really helpful and patient, he also knew the menu very well and gave us good recommendations when we didnt know what to pick. The food didnt take too long to arrive and when it arrived, the food was at perfect temperature. The steak was cooked according to the doneness we ordered. The portion was also perfect!
Would definitely come again, especially for...
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