Crush Burger — Restaurant in San Francisco

Visité Crush Pacific Center y pedí una hamburguesa en combo con milkshake, pero me informaron que no tenían milkshake disponible. Al preguntar sobre el horario de cierre, me dijeron que era a las 8:30 pm, y al señalar que aún faltaban 46 minutos, me dijeron que las máquinas de milkshake se apagaban a las 7 pm por limpieza. Me parece increíble que la limpieza tome 1.5 horas, lo que indica falta de organización o desinterés del personal.

Observé que las máquinas de jugos y milkshakes estaban apagadas y limpias, lo que refuerza mi percepción de que simplemente no quisieron atender el pedido. El servicio al cliente en Crush Pacific Center ha desmejorado notablemente en este local, afectando la experiencia de los visitantes.

Invito a la gerencia de Crush Pacific Center a tomar medidas para mejorar la disponibilidad de productos, la atención al cliente y la experiencia general de los consumidores. La información me la proporcionó una colaboradora delgada con lentes crema, cuya actitud reflejó desinterés hacia el cliente.

I visited Crush Pacific Center and ordered a burger combo with a milkshake, but was told they didn’t have milkshakes available. When I asked about closing time, they said 8:30 pm. I pointed out that there were still 46 minutes left, and they told me the milkshake machines are turned off at 7 pm for cleaning. It seems unrealistic that cleaning would take 1.5 hours, which gives the impression of poor organization or lack of interest from the staff.

I noticed that the juice and milkshake machines were turned off and clean, which reinforced my feeling that they simply didn’t want to serve the order. The customer service at Crush Pacific Center has declined significantly at this location, affecting the overall experience for visitors.

I urge the management of Crush Pacific Center to take action to improve product availability, customer service, and the overall guest experience. The information was provided by a slim employee wearing cream-colored glasses, whose attitude seemed indifferent to...

The staff should definitely learn to smile, and not look for reasons to be rude to their patrons. I don't know if something was going on behind the scenes, but (we were a party of 5, ordering in three separate orders) both people behind the counter seemed very on edge. Burgers are delicious, shame about the staff. The male member of staff did apologise when I pulled him on it, however, my husband then went to collect the order, as I couldn't stomach it again, and he had the...

This was my first time trying the burger! Loved it! I had the sweet potato fries so good. Yes I will definitely be back. Great...