Patches Thai Restaurant — Restaurant in Angeles

Really Disappointed Worst Experience We've Had at Patche's Thai!!!

We've been regular customers of Patche’s Thai for a long time because the food has always been amazing. But what happened kanina was just unacceptable.

I was dining with my friends, and sadly, one of your staff was extremely rude and unprofessional. We didn’t get her name, but after being confronted (calmly) by one of my friends about her attitude, she disappeared and never showed up again.

It was a busy day, so we sat at a rounded table good for 8 people. We were only 4, but we were possibly expecting others. The spot we sat in was very hot, so one of my friends suggested we move inside to a more comfortable space.

When we went inside, the staff suddenly shouted at us in front of many people: “ATE, DITO NA LANG KAYO KASI MALINIS NA DITO! NILINISAN KO NA!!” She said it with a sarcastic, angry tone. Everyone started looking at us, it was so embarrassing. We weren’t being demanding. We just wanted to eat comfortably. Hindi naman siguro kasalanan to request a better seat?

What’s worse, after that, she started kicking doors and looked obviously pissed off. Nakakabastos. Nakakatrauma. She could’ve handled the situation better, but instead she acted like we were a burden for simply wanting a decent seat.

We even asked to speak to the manager but they wouldn’t let us. Why?

We’re not asking to be treated like VIPs. Just basic respect. We understand napapagod ang staff, and we do respect that. But customers should never be treated that way.

Also, the food today was noticeably salty which we were willing to overlook but the way we were treated was just too much.

This is by far the worst experience we’ve ever had here, and we genuinely hope this reaches management. We’re not asking for discounts or freebies. We just don’t want other customers to experience what we did.

Sana next time, kung pagod na ang staff, they take a break instead of taking it out on customers. Sayang, we didn’t get her name. If we did, we’d be posting it here loud...

Patches Thai Restaurant in Angeles City, Pampanga, Philippines is a delightful gem that brings the authentic flavors of Thailand to your plate. What sets this Thai restaurant apart is its no-frills approach, offering budget-friendly yet truly genuine Thai cuisine that will transport your taste buds to the vibrant streets of Bangkok.

As you step inside the restaurant, you'll find yourself in a cozy, house-like structure adorned with captivating posters depicting the beauty of Thailand. It's a thoughtful touch that adds a touch of "sawasdee-Thai" vibe, immersing you in the dining experience.

At Patches Thai Restaurant, ordering is a breeze, and your meals arrive promptly, ensuring you're quickly transported to the culinary delights of Thailand. While the food may not resemble the offerings of a luxurious 5-star hotel, it captures the essence of genuine Thai comfort food. Every bite brings you closer to the flavors and aromas that define Thai cuisine. If you're a Thai longing for a taste of home in Angeles City, this is undoubtedly your go-to spot.

What truly makes Patches Thai Restaurant special is its ability to appeal to all palates, including those of younger diners. If your child enjoys the food here, it's a testament to the restaurant's ability to deliver delicious and authentic Thai dishes that cater to a wide range of tastes.

Genuine, inexpensive, and truly delicious, Patches Thai Restaurant exceeds expectations. It offers a satisfying dining experience that will leave you craving more. Whether you're seeking a quick bite or a memorable meal, this restaurant has it all.

กินให้อร่อยนะ (enjoy your...

Rude server and our fresh lumpia had a WORM in it!!!

We love the food in Patches so much that we’ve dined here for several times already. But our experience last week was so bad we were really disappointed.

FIRST, a rude server asked condescendingly, “Alam niyo na po oorderin niyo?” when she knows we don’t have a menu. Since we already went here several times, we already know what to order but when we decided to add a dish, we had to ask her for the menu which she gave while sarcastically smirking. We let that off since it’s not a big deal—

BUT then they served our order of fresh spring roll and it has a worm in it! The worm is moving around the plate and good thing we noticed before taking a bite. We had to ask for a replacement for our two orders of fresh spring roll due to this. After a while, they only served back one plate of the spring roll right when we were about to finish eating. Again, no big deal. I mentioned to the server to cancel the other order of fresh spring roll so she nodded.

When we are about to pay, they added the other spring roll in our bill so we had to mention it to the counter but the rude server questioned us so much it feels like we were being interrogated. She didn’t believe us and even said, “Sana kinancel niyo na lahat ng order niyo.” Verbatim!!! She was so rude that she even muttered to her colleagues, “Tandaan niyo mga mukha nila.” When all we want is to remove one platter of spring roll from our bill which again THEY DID NOT SERVE.

This is such a bad experience considering we referred this place to other people as well and we were...