Burger King - SM CDO Downtown Premier — Restaurant in Cagayan de Oro

First of all let me start by saying I've worked in fast foods and CS industry, I've been a manager who closes cashier POS machines at the end of a day shift for years so I know a store's capability and processes.

This branch is ran by LAZY people. As early as 8:15pm they start scaring away customers by only accepting take outs. It used to be 8:20 which is already insulting, but now they find ways to make it earlier. Obviously they don't want to admit more customers because they don't want to clean up after them. It's obvious because they BLATANTLY closed off a portion of the store that's already cleaned up. Who knows, they probably prefer to talk and play phones games during the rest of the existing mall hours. NO CUSTOMER SERVICE INITIATIVE AT ALL. They treat customers like a BURDEN. Meanwhile other BK branches I've been to don't act this way.

I highly recommend to try out other fastfoods right next to them. They are fast efficient and offers genuine Customer service. Better yet, there are a lot of hospitable restaurants on the 5th floor so use your money wisely. Don't use it on a team that'll probably talk behind your back just for buying dinner during...

Good food as you would expect from BK but that was the only good thing about it. Being disabled it was good to see they had a register for the disabled and elderly but it took longer to get survive there than the other lines, all incredibly long. And the next time we went there the disabled and elderly line was filled with young healthy kids but no matter what line you went to it still took an hour just to order and another 20-30 min to...

Good service, (considering covid lockdown and the trampling of your rights and freedoms, not burger kings fault but my governments inability to control the virus, or throw in the towel and realize heart disease, hypertension or cancer kill 50 times plus more people a year themself. But I don’t see, the government providing stress free healthy lifestyles for the Filipino.) buy the way, great American food close to the original...