RUDE CUSTOMER SERVICE AT KKD STK + BBQ! NEVER EATING THERE AGAIN!
I was expecting that they were a good choice for dinner with friends since it would be my second time at KKD. I asked their waiter if it’s fine to go in their veranda dining and he replied “Naray kalingkoran didto sir”. (There’s a place there sir)
Upon settling down, we waited for 5 minutes to have the table dished out from the previous customer. One waiter said “Ok”. After another 5 minutes, we sought help to have it dished out so that we can order, another waiter nodded his head. And another 5 minutes, a friend went down to follow up if we can have our table dished out so that we can start ordering.
Then came one of their waiters telling us “DIDTO LANG TA MOS UBOS SIR PARA DALI RA MALIMPYOHAN.” (IT WOULD HAVE BEEN BETTER IF YOU WERE DOWNSTAIRS SO THAT WE CAN EASILY CLEAN IT.)
I was disappointed by his attitude given the fact that we extended our patience for them. If he and his people were not happy to have customers, better that they have closed their veranda dining area (even if there were 4 tables occupied by customers).
Not to make a scene, I decided that we leave KKD because of their rude customer service.
No one from their management even bothered to ask what was wrong.
It was the BEST DECISION I MADE TONIGHT.
And moving forward, NO MORE KKD STK + BBQ. Please do not make KKD as one of your...
Read moreWhen value meets quality! Their food is good to be shared for 3-4 pax, while the price ranges from Php 150-250. Upon first bite, you can really taste the authentic Filipino taste that's similar to that of Filipino fiestas and gatherings! Surely, one for the books.
Came on a busy Tuesday evening. There was a live band - which was surprising because it was a weekday. The place was fully-packed and we had a hard time looking for a table to seat 10 people. The waiters were warm enough to accomodate us. Our bill came in and it was just a little over Php 2000 - and that was already good for 10!
The veranda seating upstairs was cool, but the inside dining downstairs was too humid.
Accepts only cash as...
Read morelast year, I learned English in philippines, and After I went to SM Seaside, I took but back to Cebu City, and got off here...
I turned on my phone and called carb back to the hotel, but no driver was nearby, I was nervous because my phone battery was dying...
Suddenly there was a small guy came over to me, and asked me 'may I help you', I ignored him, I was afraid he was a scam...
after 10 mins I ask him where can I took taix or motorbike to back my hotel, and he is very kind, he started to help me hailed a taix.
until now. I'm still very grateful. I don't know your name, but I want to say: Thank you filipino.
A...
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