Manila Foodshoppe — Restaurant in Cebu City

Since my childhood its been my parent favorite place for snacks and celebrating our special days. Now im a parent and bringing my family to. but tonight the worst service i got from Manalili branch. i try to understand before sometimes why its takes to long to wait for my bills to come and wait again for the sukli. Now its getting worst. Just to night been waiting and calling for the service crew or waiter to clean up the table and to take my orders. 8x i try to call who passes by but they are all like a Zombies. This goes on about 15 minutes. They just dont respond. They dont hear or dont see even i wave my hands already. Then the lady floor manager passes by and ask her to please pa limpio ko sa table and i want to order na. She nud i thought its gonna be ok. but another 15 minutes gone still nothing happen. So, i decided to walk out. As i near the door i saw the lady floor manager chating with the 2 waitress. My God Me and the family next table to me waiting for 30 minutes to be serve no one cares sa ilang customer. Hope the owner or the management can read this and make some check on this. Mau ra ni maka daut sa imung business. Todays date Jan22'18 Monday around 7PM+. Thank...

as a child who grew up in the province, i would only go to the city about once or twice a month whenever we go to Sto Niño Church or when i would accompany my mom or aya to buy wholesale items for our sari-sari store. Once all errands are done, we ALWAYS stop by Manila Foodshoppe (Manila Restaurant then) to eat our favorite steamed rice, siomai, noodles and everything else in their menu. I considered eating their dishes a treat and even growing up I still looked forward to going to this branch just to satisfy my cravings. Now, I'm 30 and just got back from 3 years of training. I took the chance of eating again at one of my favorite restaurants. However, I could now sense a decline in the service. I waited too long to just to get the attention of their crew even if no one else was eating. My favorite items were all unavailable. HAHA, i really got myself hyped up but it turned out to be a sad experience. Maybe I'll come back again next time, maybe this was just a one time...

This is the worst branch with the worst employees ever!!!!! In the 2 attempts that I tried to dine or order food here, both were exceedingly frustrating. On my first attempt, we entered and asked for a table for 2 and were then asked to wait, we sat ourselves down in the waiting area and then 2 other customers came in, with no reservations and were then given seats, when I inquired why they were given the seats first, I was told that I should not have sat at the waiting area and that it was my fault, seriously?!?? I vowed not to go back but eventually after a month attempted again, I had questions about what time another branch would close or open and they asked me to call the other branch and did not even bother to give me the phone number, again... pseriously ?!?!?! You guys should seriously consider training your staff to at least be...