Lantaw Native Restaurant — Restaurant in Dumaguete

This restaurant has poor management. When they see that the customers are poor, they don't know how to approach them. I brought my siblings here to treat them to dinner, but they said that all the tables are reserved. I told them that we are walk-ins and we don't have any reservations. They said that's okay, but then they said that we have to wait for the second batch because we are a large group. What kind of management is this? They prioritize those who have reservations over those who are already here and hungry. My siblings and I are hungry and tired of waiting. Why are you prioritizing those who have reservations over those who are already there? What kind of management is this? This is not good recommendation for friends. Poor management really. If I were to give a survey, I would give 0% because of the poor management.

"I don't understand why it's a big deal if we are a large group. Aren't you happy to have many customers? If those reserved tables are still not occupied, maybe we can use them first and let those people wait for a little bit since we are already there and ready to order? That was a really ridiculous situation today. We are not beggars who can't afford the food there. Since I brought my family there, it means I can afford to pay for the food. But sadly, we had to go to another place to have dinner since the kids are very hungry and we can't wait for the second batch. And what if they will not finish eating right away? We will become starving! Who waits for the second batch? You are not the only restaurant in town.

"Additionally, I noticed that almost all tables were vacant due to reservations. The management couldn't find a way to give us a solution so we can have dinner before the people with reservations arrived. It's frustrating to see empty tables while we are waiting to be seated. The management should prioritize accommodating customers who are already present, rather than keeping tables empty for reserved customers who may not even show...

Dreadful for the second time

I had a very bad experience at Lantaw a few years back, and decided to skip that place in the future, as it is simply overpriced local food with badly trained staff.

However, just the other day I saw their offer for breakfast buffet on weekends 7-10am. It was advertised with some nice pictures on various DB Groups. My missus convinced me to give it a try, what can possibly go wrong… We arrived there at 8.30 am and were guided in by a waitress. The first look on the buffet showed no similarities, with the pictures I saw in those FB groups. It looked somewhere between pre-chewed and bomb-explosion. Stuff just laying all over the place, unclean, dishes not cleared from tables, food on the floor. A moment later the waitress told us, that they will not restock (1.5 hours before ending), but we still can eat what is left over. The price would still be the original, though.

I looked at my missus and turned around without saying a word and left.

What was even worse than the buffet were the hygienic conditions. It was in the morning, and all appeared dirty. The staff didn’t care at all, and the owner/manager obviously also don’t give a sh… I guess the place makes enough money, so they don´t need to care about anything.

It was my second try and...

Flew in from LA and was craving Filipino food. Went to Lantaw as it is highly recommended online. We ordered the humba as highly recommended by our driver, steamed oysters, and bakes scallops. The waiter reviewed our orders, and we confirmed the usual... then the waiter told us he made a mistake and put in calamari instead of the scallops.... I felt like he wanted us to change our order, but my sister felt worried it would be deducted from the waiter's salary, we agreed to just add it to our bill....I honestly felt being budol'd somehow. The food arrived, and everything was cold. When I said COLD... even the rice is cold. Calamari is cold and on top of that they don't even come to you after flagging them and you know they saw you. The food itself is okay and flavorful but the dining experience was poor. There were lots of flies threathening to land on your food. The whole experience will not be too bad if they feel bad after we mentioned that the rice is cold but they just brushed it off and gave...