Shakey's Pizza Parlor - SM City Iloilo — Restaurant in Iloilo City

Your staff is the worst we've ever had. We were there to have lunch today, it was my daughter's choice. When we entered no one welcomed us and find us a table, so find the table ourselves. We waited for the waiter to give us the menu but they were just passing by. We were there first but the foreigner who just got there were immediately attended. Finally some one gave us the menu. When we are ready to order, we waited for almost 30 mins we were hungry. I was rasing my hand and they said just wait. We are already pissed off so I complained to the guy who is cleaning the table and finally a waitress came. I wanted to get mad but I kept my composure and made abd order. Then we waited again for the order to come which took awhile. We spent more than an hour because of the long wait at the table! My daughter is pissed and she would never go back there again and so is my wife. I hope this would bring the attention of the management. Your staff at SM city iloilo although they are many are nothing compared to the single waitress of Shakey's at Robinsons Pavia. She was quick, attentive and thorough even the she was multi tasking. Shakeys SM city is already and x mark for us. We will never go back there again and I will encourage...

We dined in, me and my sister with her one-month-old baby. As we sat down, no one came to hand over the menu. There were so many employees behind the counter, but no one approached us. We're the one who called, and after we ordered, the male staff who gave the initial receipt put the receipt in a mad or angry manner. As our order came, instead of a mango shake, they served us a strawberry shake, which is not supposedly good for the baby (breastfeed), so we exchanged milkshakes. Fast forward: when it was time to bill out, no one came, and I was the one who went to the counter and paid the bill. Overall review: very bad...

Worst Shakey's service in the entire Philippines,I was hoping for the friendly Shakey's experience ,but the service people were rude and careless and the food there is significamtly worse than other branches if you want good food and good experience I would recommend Pizza Hut or S'barro or the Shakey's in SM Delgado

These are just some of events that personally happened in that particular branch

1)They didn't write half of my order 2)There was a cockroach in the chicken 3)They spilled my drink on me 4)They charged me Extra because they forgot the discount...