Jollibee | WalterMart Makati — Restaurant in Makati

This store is very slow and poorly managed. The manager does not even know how to redeem vouchers that the store is supposed to be participating in. Everyone looks confused and there is no sense of organization in terms of handing out the orders to customers. Maybe invest in handing out buzzers to let us know when the order is ready (instead of having people hover and stand around the claim area for 20 mins while waiting for their food). They just call out people’s names without checking if the correct person is grabbing the order from...

The food is served fresh and did not take very long considering the place is in a busy area. Being based abroad, I always make sure that whenever I go for a vacation, I will swing by to get something to eat, to check if there is something new or just simply to purchase a Jollibee pasalubong to share with my family. The flavorful chickenjoy is so reminiscent of everyone’s childhood. Very nostalgic! I have to say peach mango pie gives me that unique comfort! Overall the food is decent, place is well kept and team members seem...

The store is clean. The arrangement of the chairs and tables are strategic to practice social distancing. However, they have to train their crew properly, especially the ones assigned in the counter. After waiting for a while in the line and as I give my orders, the crew told me to fall in line again in the next counter because she can't punch my Happy Meal order in her casheir. Good thing, the crew next to her offered a solution by telling her to punch my Happy Meal orders to her cashier. My children love the Kiddie Meal...