Omotesando Koffee Power Plant Mall — Restaurant in Makati

While it pains me to say it, my experience at this cafe left much to be desired. I can see where some negative reviews stem from, particularly regarding the price. Honestly, I don't mind paying a bit more for quality and excellent service, but sadly, this cafe fell short.

To be fair, I came here twice and ordered diffirent drinks (both milk and non-milk) with the hope that the place will improve but sadly NO.

Let's break it down why I don't recommend this place to my coffee fellows:

Branding themselves as coffee and matcha specialists and true to that, the menu offers only these two options. Not a problem if the quality matches up, right? Unfortunately, the beans are overly roasted, nothing is diffirent from Starbucks, and the absence of bean selections limits the personalised touch.

I don't expect to come here to taste overly sweet drinks yet my mocha is made purely from choc syrup. To be fair, I expect cocoa powder at this price point.

The customer service, while not terrible, lacks the coffee touch one might expect. Friendly chatter is appreciated, but a little guidance on the drink selection wouldn't hurt. And when talking about guidance, I expect to learn more about their bean selection and the difference between omotesando koffee and other drinks.

Now, about the facilities – the exterior exudes sophistication, but upon closer inspection, the interior is cheap. The restroom, in particular, was a letdown with no seat cover, leaving patrons with limited options. 🙈 Apologies for the graphic detail, but it's a definite downside for me. Ladies, you have better places to go!

In the end, I hope this cafe can address these concerns and elevate the overall experience for coffee enthusiasts...

I just have to chime in here, the past reviews are just too funny to pass up on. „I came here 4 times, but it’s overpriced“ I am wondering why you needed to come 4 times to realize it’s overpriced. And on that note what isn’t overpriced in Rockwell?! And rightly so, I am sure the rent is exorbitant and fair enough to say that people who can afford to live in Rockwell can also afford a premium on their coffee. Other favorite comment is about the iced mocha: which is also my go to order when going to a speciality coffee place. 😂 I mean, come on people, just get your sugar rush at Starbucks, you won’t taste the coffee anyways.

Lastly here is my entitled honest feedback: Good coffee for sure, but service could be improved upon: water in a paper cup, which I had to ask for (What an inconvenience!!! 😂) plus no utensils for a brownie so-so.

An honest 4 out of 5. maybe 4.5 just for the entertaining reviews, thanks...

I haven’t tried their coffee yet because we left almost immediately after entering. This review reflects our experience with their service, which was very disappointing.

We were a group of six, and the largest table available seated only four. We noticed two extra chairs nearby, so I asked the server if we could use them. He told us they were for waiting customers. When I asked if there was a solution or extra chairs, he simply repeated that the table was for four and just stared at us, doing nothing to help, and he wasn’t doing anything he was just standing near the door the whole time.

What stood out was the lack of effort to assist or even explain their seating policy properly. He didn’t apologize or try to make us feel welcome, which made the experience disappointing.

Maybe I’ll return one day to try their coffee, but first impressions matter, and this one...