McDonald's Edsa Boni — Restaurant in Mandaluyong

This is to inform you some concern and one of the most bad experienced happened to me at McDonald's Edsa Boni Branch Sept.16 around 8pm. I ordered a chicken meal budget meal of 99 pesos and it happened that accidentally my drinks spilled and I did not save any drink for me (regular coke). someone help me to bass my mess ( thankyou) and I went to the cashier counter ( shoutout to the cashier, small thin guy I forgot to see the name plate) to ask if I can avail a small drink for me because my drinks spilled out accidentally (regular coke) I ask how much I will pay for a small drink and to my surprised the cashier told me it is 61 pesos.. 🥺 i just asked for a water instead. It is just so upsetting, that I have to pay a small drink for 61pesos, where they could atleast offer for a refill. . . I just hope this may call the attention for the management and staff to be considerate at this...

Their queueing system changed yet seems like struggling. Less counter cashiers, less people managing foods to be served. I had visited a McDonald’s branch that had moved to this queue system and it worked really well for that branch! We had our foods available just after we got the receipt from the cashier. I was quite confused on this branch as it doesn’t seem to be working for them. I’ve been here night, in the morning and in the afternoon yet many people tend to wait more just to claim their food. It felt like it is way better before they made the changes. It has to be a fastfood chain, they have to work on their process right to lesten the waiting time. I know they can do it! They’ll figure out...

Ambiance not that good except for the modern design Lot's of tables & chairs I think under staff Too busy to assist the customers need No one is on the counter Food preparation is kinda long Kinda shook the orders not complete no gravy the utensils were dirty 🙄 when I ask for water the staff told me to get it Black container where is it? Wahahaha but when I looked there's no water so I need to tell her there's no water 😬 kinda hassle at the same time seeing the staffs were too busy I think they need rearrangement on their operation. The place not so relaxing compared to...